Created: Sep 5, 2025
Due: Aug 30, 2026
Completed: Jun 1, 2026 (90 days early)
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182.4 daysTotal Age
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182.3d in Ready for ReleaseLongest Stage
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5 transitionsStatus Changes
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3.9d overTotal Delay
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0 orders, 0 quotesParts & Quotes
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1 linesWork Details
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1 visitOn-Site Trips
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CoordinatorScheduling
AI Analysis
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Completed with minor delays
Invoiced • 344 days old
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Primary Delay182.3 days stuck in "Ready for Release"
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Total Delay3.9 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
182.3d
Scheduled
0.0d / 2.0d SLA
Closed
0.1d / 1.0d SLA
Ready to Bill
4.9d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
06/01/2026 RArnold - Closing EWO with planner labor and Canceling PWO.
05/18/2026 ARuby - (908) 247-8149 disconnected once xfered called again. VM/LM sent email to cynthia.alzate@pennmedicine.upenn.edu
05/06/2026 Rbailey - Rcvd the signed Letter from Cynthia Alzate. Attaching to WO
04/30/2026 Rbailey - Rcvd call from 609.853.6500 Cynthia Alzate. She advised that she traded in a Probe. As she had this previously and no longer has it. Sending letter for her to sign and send back
cynthia.alzate@pennmedicine.upenn.edu
04/29/2026 Rbailey - Rcvd VM from Ann Schlichting that she does not have that device
04/28/2026 Rbailey - Called 609.853.7844 NA Left VM for Cynthia. She advised by email that she does not have this, however we are showing it was completed last year. in VM asked if she knows where it might be because of this.
04/28/2026 Rbailey - Called 609.688.2712 NA Left a VM for Ann Schlichting. Advised we were looking for this device
04/22/2026 Rbailey - Called 908.247.8149 NA No Name Left VM for FU and resending email for visibility
04/17/2026 Rbailey - Sent 1st Attempt Email to Cynthia Alzate cynthia.alzate@pennmedicine.upenn.edu to propose Jason Yenser come onsite July 8 @2pm
04/03/2026 - ARuby - called Margie Burk 609-853-6703 Margaret.burk@PennMedicine.Upenn.edu VM/LM. Sent email to get scheduled with other PM 4/6
🔧Work Performed
Exception Letter
⚠️Problem Description
Transducer, X7-2t Compact (MTEE) RoHS - IP 79909676 - SN B20TPG
📞Call Description
PM - Contract - BG Required PM
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Call, No Answer
Completed May 18, 2026
05/18/2026 ARuby - (908) 247-8149 disconnected once xfered called again. VM/LM sent email to cynthia.alzate@pennmedicine.upenn.edu
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Call, No Answer
Completed May 18, 2026
05/18/2026 ARuby - (908) 247-8149 disconnected once xfered
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Email_Confirmed
Completed May 6, 2026
05/06/2026 Rbailey - Rcvd the signed Letter from Cynthia Alzate. Attaching to WO
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Call
Completed Apr 30, 2026
04/30/2026 Rbailey - Rcvd call from 609.853.6500 Cynthia Alzate. She advised that she traded in a Probe. As she had this previously and no longer has it. Sending letter for her to sign and send back
cynthia.alzate@pennmedicine.upenn.edu
📧
Email_Confirmed
Completed Apr 29, 2026
04/29/2026 Rbailey - Rcvd VM from Ann Schlichting that she does not have that device
📞
Call
Completed Apr 28, 2026
04/28/2026 Rbailey - Called 609.853.7844 NA Left VM for Cynthia. She advised by email that she does not have this, however we are showing it was completed last year. in VM asked if she knows where it might be because of this.
📞
Call
Completed Apr 28, 2026
04/28/2026 Rbailey - Called 609.688.2712 NA Left a VM for Ann Schlichting. Advised we were looking for this device
📞
Call
Completed Apr 22, 2026
04/22/2026 Rbailey - Called 908.247.8149 NA No Name Left VM for FU and resending email for visibility
📧
Email_Confirmed
Completed Apr 17, 2026
04/17/2026 Rbailey - Sent 1st Attempt Email to Cynthia Alzate cynthia.alzate@pennmedicine.upenn.edu to propose Jason Yenser come onsite July 8 @2pm
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Live Call_Followed Up With Email
Completed Apr 3, 2026
04/03/2026 - ARuby - called Margie Burk 609-853-6703 Margaret.burk@PennMedicine.Upenn.edu VM/LM. Sent email to get scheduled with other PM 4/6