Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 Frick Hospital — 508 S Church St, Mount Pleasant PA, 15666
Sep 5, 2025 → Jul 31, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 5 → Sep 7 | Created | ▶ Running | 0 | 0 |
| Sep 7 → Apr 30 | Ready for Release | ⏸ Paused | 161 | — |
| Apr 30 → Jul 6 | Scheduled | ▶ Running | 44 | 44 |
| Jul 6 → Jul 6 | Entered | ▶ Running | 0 | 44 |
| Jul 6 → Jul 20 | On Hold | ▶ Running | 10 | 54 |
| Jul 20 → Jul 21 | Ready for Release | ⏸ Paused | 1 | — |
| Jul 21 → Jul 28 | Scheduled | ▶ Running | 5 | 59 |
| Jul 28 → Aug 1 | Tech On Site | ▶ Running | 3 | 62 |
07/21/2026 HWilliams - Received call from George 724-547-1500 returning call to sched PM. Advised I was able to speak with Stan to get this sched and thanked him for returning my call.
07/21/2026 HWilliams - Called 724-547-1401, spoke with Stan and confirmed SN and 7/28/26 @ 3:30PM for PM. Sent FU confirmation email and dispatched FSE Scout.
stan.kapella@independence.health
scott.mellon@independence.health
07/20/2026 HWilliams - Called 724-547-1406, VM/LM. Will FU with email.
stan.kapella@independence.health
scott.mellon@independence.health
anthony.carr@independence.health
07/20/2026 HWilliams - Called 724-547-1401, VM/LM
07/20/2026 HWilliams - Called 724-850-2955 and was told this is the wrong number for Stan, was given 724-547-1401
07/20/2026 HWilliams - 07/20/2026 HWilliams - Called 724-757-9281, VM is full, unable to LM.
04/30/2026 HWilliams - Dispatched to FSE Fanfan for 6/16/26 at 2:00pm. Sent email to stan.kapella@independence.health
scott.mellon@independence.health
anthony.carr@independence.health
04/30/2026 HWilliams - Called Stan's office 724-850-2955,VM/LM.
04/30/2026 HWilliams - Received call from Leslie Fox 724-887-6960, device was not located. She advised to call Biomed Stan Kapella 724-850-2955 office / 724-757-9281 cell. FU with email stan.kapella@independence.health
04/29/2026 HWilliams - Received call from Leslie Fox 724-887-6960, this device is not at their location but may have been sent to another location. Leslie will have Stacy call me back if located at the other location.
04/29/2026 HWilliams - Called 724-547-1400, spoke with Kelsey and they don't have this device in Echo, xfered to OB and I spoke with Aubrey, she will have ultrasound tech Leslie call me back. Asked for email but she didn't have the email address for Leslie.
04/01/2026 Rbailey - Sending email for to Scott to verify information is correct received from Stan about device location
04/01/2026 Rbailey - Rcvd call from 724.547.1406 while on phone with Anthony. CB and spoke with Scott. He gave me a different serial #. I asked him to check the other device but it was in use.
scott.mellon@independence.health
04/01/2026 Rbailey - Rcvd call from 724.547.1401 Anthony Carr. He provided the contact and location for this device Frick Echo
Scott Mellon - 724.547.1406
03/31/2026 Rbailey - Called 724.547.1401 Frick BioMed. NA Left VM inquiring about this device
03/31/2026 Rbailey - Called 724.547.1406 to Speak with Echo as we were told by ULS they did not have this device and to try Echo. NA Left VM for FU
03/30/2026 HWilliams - Prior email bounced. Sent FU email to kelsey.kenly@excelahealth.org
03/26/2026 HWilliams -Received call from 724-547-1400 Kelsey Kenly who confirmed the devices. Sent email to FU. kelsey.kenly@independancehealth.org
03/25/2026 HWilliams - Called 724.547.1400 for Tammy Tamblyn. No answer. Left a VM for a call back. Following up with email. ttamblyn@excelahealth.org
skapella@excelahealth.org
03/13/2026 DMalloy - Called 724.547.1400 for Tammy Tamblyn. No answer. Left a VM for a call back.
03/04/2026 ARuby- First Contact email sent to customer Tammy Tamblyn, confirming the device location, serial number and proposed a date and time for a visit. ttamblyn@excelahealth.org
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03311176 | Labor | Open | 2 | $275.00 | Jul 28, 6:07 PM |
| WL-03311177 | Labor | Open | 1 | $0.00 | Jul 28, 6:07 PM |
| WL-03311178 | Travel | Open | 15 | $0.00 | Jul 28, 6:07 PM |
| WL-03319919 | Labor | Open | - | $38.00 | Aug 4, 1:30 PM |