Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 High Point Regional Hospital — 601 North Elm Street, High Point NC, 27262
Sep 5, 2025 → Oct 6, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 5 → Sep 5 | Created | ▶ Running | 0 | 0 |
| Sep 5 → Aug 25 | Ready for Release | ⏸ Paused | 241 | — |
| Aug 25 → Oct 6 | Scheduled | ▶ Running | 29 | 29 |
| Oct 6 → Oct 6 | Tech On Site | ▶ Running | 0 | 29 |
10/01/2026 THolmes - Patty will go by on her way from raliegh 10/6
09/23/2026 THolmes - called 336-878-6774; Angie no answ vm/lm
09/22/2026 THolmes - FSE Patty sent msg via email to POC Angie to reschedule past due PM for 10/2.
09/03/2026 THolmes - Fady M. reached out to Angie for rescheduling plans.
09/03/2026 Tholmes - FSE Patty reached out to POC for rescheduling date as she was pulled to other project.
08/25/2026 THolmes - Per email Angie wants this scheduled next week beginning Tuesday afternoon. Scheduling FSE Patty 9/03 @1:30 pm.
08/24/2026 THolmes - Missed call from 336-878-6774. no ans; vm(Angie Boyer) /lm
08/24/2026 THolmes - Called 3368786006; Rita ans; on hold for 4 mins; Rita stated she couldn’t reach angie took msg. Sent fu email Angie.Boyer@advocatehealth.org
8/17/2026 THolmes -Called (336) 878-6000 ; xfer to Bio med. No ans. Just rang till hung up.
8/17/2026 THolmes - Called 3368786006;Rita ans; xfer to Angie no ans vm. Sent fu email
8/10/2026 THolmes - called 3368786006 ; spoke with Rita; xfer to Angie Boyer; no ans VM/LM. f/u email to check on proposed date.
08/4/2026 Tholmes - Called Angie 3368786006; no ans/ vm/lm. Semd f/u email Angie.Boyer@advocatehealth.org propsosed 8/10 @12;30 & 8/17 @8:30 am.
08/4/2026 Tholmes - Called Sharon 336-688-3583; located device in system; conf its in 3rd floor lab. Will follow up with Angie to conf dates.
06/01/2026 ALuman - called clinical biomed, this line rings to the Service Response Center. Spoke to Debbie, asked her to xfer me to biomed. No answer, left VM
05/26/2026 ALuman - called 336-716-4841 for clinical biomed. Spoke to Debbie and she transferred me to scheduling line. was unable to speak to anyone and got stuck in the automated system
05/26/2026 ALuman - called main line 336-878-6000, operator xfer to biomed. no answer, did not leave VM. transferred to wrong ext for academic bionmed engineering. For clinical biomed call 336-716-4841
05/22/2026 ALuman - located number for Shane Brown (Biomed) 743 213 6100. Number has been disconnected. Not a good contact
05/22/2026 ALuman - sent a follow up email to Sharon Haines and Angie Boyer with urgent need to schedule or provide an alternate POC
05/19/2026 ALuman- found number for Barry Key from another case 336-781-2555. called, no answer, left VM
05/14/2026 ALuman - called Sharon Haines 336-688-3583. No answer left VM. Sent another email to sharon.hanes@advocatehealth.org to confirm
04/30/2026 YEspino Called 336-878-6006 to follow up with Angie to verify the devices in question. Was advised she is currently off today but was sent over to her vm to leave her a message.
04/29/2026 YEspino Sending a follow up email to Sharon & Angie to try and verify the devices in question.
04/29/2026 YEspino Called 336-905-6298 to speak to Sharon Hanes to verify the devices in question. Was unable to speak to her or leave a message.
04/29/2026 YEspino Called 336-878-6006 to speak to Angie Boyer to follow up on the previous email sent for the devices in question. Was transferred over to her ext but was unable to speak to her so i left a message.
04/22/2026 YEspino First attempt email: Emailed Hanes, Sharon <Sharon.Hanes@Advocatehealth.org>& Angie.Boyer@advocatehealth.org to verify the devices in question.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03416587 | Labor | Open | 1.5 | $0.00 | Oct 6, 7:28 PM |
| WL-03416588 | Labor | Open | 2 | $275.00 | Oct 6, 7:28 PM |
| WL-03416589 | Labor | Open | 1.5 | $0.00 | Oct 6, 7:28 PM |
| WL-03416590 | Travel | Open | 66 | $0.00 | Oct 6, 7:28 PM |
| WL-03416591 | Travel | Open | 61 | $0.00 | Oct 6, 7:28 PM |
| WL-03416593 | Labor | Open | 2.25 | $0.00 | Oct 6, 7:33 PM |
| WL-03417512 | Labor | Open | - | $38.00 | Oct 7, 1:01 PM |