Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Sep 30, 2026
31 biz days remaining
▶ Clock Running
Status: Created
Sep 5 → Sep 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸234d
⏸ Clock Paused
Status: Ready for Release
Sep 7 → Aug 14, 2026
234 business days (not counted)
Created: Sep 5, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Sep 5 → Sep 7 |
Created |
▶ Running
|
0 |
0 |
| Sep 7 → Aug 14 |
Ready for Release |
⏸ Paused
|
234 |
—
|
Created: Sep 5, 2025
Due: Sep 30, 2026 (47 days left)
⏱️
0.4d in Entered
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
05/12/2026 DMalloy - Customer prefers to schedule closer to the month due.
⚠️
Problem Description
EPIQ CVx Ultrasound System - IP 98673755 - SN US822B0745
📞
Call Description
PM - Contract - BG Required PM
Timeline
📋
Work Order:
WO-01302404
Type:
PM
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
1d 3h
Bottlenecks
✅ No bottlenecks detected