Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 Tanner Medical Center — 705 Dixie St, Carrollton GA, 30117
Sep 5, 2025 → Apr 13, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 5 → Sep 5 | Created | ▶ Running | 0 | 0 |
| Sep 5 → Apr 7 | Ready for Release | ⏸ Paused | 144 | — |
| Apr 7 → Apr 13 | Scheduled | ▶ Running | 4 | 4 |
| Apr 13 → Apr 14 | Tech On Site | ▶ Running | 1 | 5 |
04/07/2026 RArnold - Called 770.812.8390 for Chris. He confirmed the reschedule of 04/13 @ 9:30. Dispatching to Bruce.
04/06/2026 RArnold - Customer emailed asking if Bruce was coming onsite today as scheduled. WO was never dispatched. Emailed back asking if we could reschedule for 04/13 @ 9:30 am
03/05/2026 Rbailey - Called 770.812.8390 Spoke with Chris Rushford. He advised for Bruce Ballard to come onsite April 6 @9:30. Sending email and Advising Planner
crushford@tanner.org
03/05/2026 Rbailey - Called 770.812.5168 Rcvd VM from Carolyn Tumi advising she was back in and to FU w/ her. NA Left VM for FU
02/16/2026 Rbailey - Rcvd email from Carolyn Tumi Advising location and that mrushford@tanner.org Marcy P Rushford is the POC. Sending proposed date. Sending email
02/13/2026 Rbailey - Called 770.812.5168 NA Left VM for Carolyn Tumi. Advised I was sending her an email asking her to Confirm all 4 devices
ctumi@tanner.org
02/13/2026 Rbailey - Called 770.812.5902 pressed for Oper. Spoke with Oper. He said he was in Villa Rica, but that we would want to speak with Carolyn Tumi. He said that the Calls route randomly depending on which location picks up. He confirmed her email address
02/13/2026 Rbailey - Called 770.812.9666 Asked for CE. Xfer'd to Trimedx. Spoke with Brittany. She Advised that this device is not in their system
01/30/2026 Rbailey - Called 770.812.9666 Asked for CE. Spoke with Julianna @ Trimedx. She did not see this device in the System
01/30/2026 Rbailey - Called 770.812.3850. This was for Villa Rica but given by Faustine as an option to try as they did not have this device. Called and menu said reached the OnCall at this time
01/30/2026 Rbailey - Called 770.214.2121 as we were given this number by Faustine as an option to try as they did not have this device. NA Unable to call as office was closed
01/30/2026 Rbailey - Called 770.812.5168 NA Left VM for Carolyn Tumi with TMC services . Advised looking to confirm devices
01/16/2026 Rbailey - Sent 1st Attempt email to Laurie Horton lhorton@tanner.org and Nicole Lee nlee@tanner.org to confirm devices onsite
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03184467 | Labor | Open | 1 | $0.00 | Apr 13, 9:35 PM |
| WL-03184468 | Labor | Open | 2 | $275.00 | Apr 13, 9:35 PM |
| WL-03184469 | Labor | Open | 1 | $0.00 | Apr 13, 9:35 PM |
| WL-03184493 | Travel | Open | 50 | $0.00 | Apr 13, 9:53 PM |
| WL-03184494 | Travel | Open | 50 | $0.00 | Apr 13, 9:53 PM |
| WL-03188640 | Labor | Open | 0.016666666666667 | $38.00 | Apr 16, 12:10 PM |