Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 Nemours-Alfred I DuPont Hospital for Children — 1600 Rockland Road, Wilmington DE, 19803
Sep 5, 2025 → Aug 31, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 5 → Sep 7 | Created | ▶ Running | 0 | 0 |
| Sep 7 → Apr 23 | Ready for Release | ⏸ Paused | 156 | — |
| Apr 23 → Aug 11 | Scheduled | ▶ Running | 75 | 75 |
| Aug 11 → Aug 11 | Entered | ▶ Running | 0 | 75 |
| Aug 11 → Aug 24 | Ready for Scheduling | ▶ Running | 9 | 84 |
| Aug 24 → Aug 25 | Scheduled | ▶ Running | 1 | 85 |
| Aug 25 → Aug 25 | Entered | ▶ Running | 0 | 85 |
| Aug 25 → Aug 25 | Ready for Scheduling | ▶ Running | 0 | 85 |
| Aug 25 → Aug 26 | Ready for Release | ⏸ Paused | 1 | — |
| Aug 26 → Sep 1 | Scheduled | ▶ Running | 4 | 89 |
08/27/2026 ARuby - Per Fady, Reschedule for 8/31. EL created and sent to Mya Carney mya.carney@nemours.org updated scheduled date
08/26/2026 ARuby - Per Fady redispatching to Jason
08/25/2026 ARuby - Software update will not be completed in time. Asking Rebecca who to send the EL to. Sent email to Mya advising we will need to wait until Philips updates the software in order to complete PM.
08/24/2026 ARuby - Rcvd email from mya.carney@nemours.org advising 8/26 works, but the device needs a system update before the PM can be completed. Fady sent an email to Mya advising the Philips FSE will perform the update. Sent confirmation email to Mya for the 26th. Dispatching to Jason Yenser.
08/24/2026 ARuby - Called 302-298-7311 Ext.536645 for Mya Carney VM/LM Called Kelley Vance 302.290.0066 she asked me to send Mya an email. Sent email to mya.carney@nemours.org
08/11/2026 ARuby - After further review of the calendar, Jason has a job at another site this day and Jason does not have the bandwidth to complete all PMs that day. I sent Kelley an email advising that I will review the calendar and propose a new date.
08/11/2026 ARuby - Rcvd email from Kelley Vance Kelley.vance@nemours.org advising that 8/18 works. She said she will be OOO but Mya will be returning that day. I sent a confirmation email and updated scheduled date
08/10/2026 ARuby - Called 302-298-7311 press 4 ext 536645 press # VM/LM Sent email to mya.carney@nemours.org. Mya OOO advised to contact Kelley Vance 302.290.0066 Called Kelley VM/LM no email provided, I tried to send email to Kelley.vance@nemours.org
07/07/2026 ARuby - Sent email to mya.carney@nemours.org to reschedule. Asked for 7/21. She confirmed. Updated scheduled date to 7/21 @1:30p
04/23/2026 Rbailey - Rcvd email from Mya Carney Advising that this time would work, however the Location has been changed to the below and so the new time will be July 13 @11am. Sending Email and Dispatching WO
Nemours Children’s Hospital, Delaware
CLINICAL ENGINEERING
1600 Rockland Road
Wilmington, DE 19803
04/21/2026 Rbailey - Rcvd email from Joe Walter Advising that July 13th works however with the Address changes for both locations, we may need to adjust the time
04/21/2026 Rbailey - Rcvd email from Melissa Gilmore Advising that Equipment should be from Echo and included Mya Carney. Mya provided the location of the equipment as being at
Nemours Children’s Hospital, Delaware
Clinical Engineering
1600 Rockland Road
Wilmington, DE 19803
Onsite Point of Contact Name: Joe Walter
Onsite Point of Contact Phone: 302.679.2242
Onsite Point of Contact Email: joseph.walter@nemours.org
04/17/2026 Rbailey - Sent 1st Attempt to Elliott, Lisa <Lisa.Elliott@nemours.org>; Walter, Joseph W. <Joseph.Walter@nemours.org> to propose Jason Yenser July 13 @ 11
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03360667 | Labor | Open | 1.5 | $275.00 | Aug 31, 5:30 PM |
| WL-03360668 | Labor | Open | 2 | $0.00 | Aug 31, 5:30 PM |
| WL-03360669 | Travel | Open | 78 | $0.00 | Aug 31, 5:30 PM |
| WL-03361081 | Expenses | Open | 1 | $0.00 | Aug 31, 9:26 PM |
| WL-03362487 | Labor | Open | - | $38.00 | Sep 1, 4:04 PM |