Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 Tanner Medical Center — 157 Clinic Ave, Carrollton GA, 30117-4454
Sep 5, 2025 → Mar 9, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 5 → Sep 5 | Created | ▶ Running | 0 | 0 |
| Sep 5 → Mar 6 | Ready for Release | ⏸ Paused | 122 | — |
| Mar 6 → Mar 9 | Scheduled | ▶ Running | 1 | 1 |
| Mar 9 → Mar 10 | Tech On Site | ▶ Running | 1 | 2 |
03/05/2026 Rbailey - Rcvd call from 770.836.9800 Carolyn Tumi. Confirmed and scheduled Devices. She will be sending EL completed for 2671. Emailing for Bruce to go onsite 3/9 @11am. Advising Planner to Dispatch
03/05/2026 Rbailey - Called 770.812.5168 Rcvd VM from Carolyn Tumi advising she was back in and to FU w/ her. NA Left VM for FU
02/23/2026 Rbailey - Called 770.812.5168 NA Left VM for Carolyn Tumi requesting that we come a day the week of March 16th and earlier than 1:30 as we have 3 devices. Also resending EL for WO-01265093
02/16/2026 Rbailey - Rcvd email from Carolyn Tumi Advising locations. Sending proposed dates. Updating WO locations and sending email
02/13/2026 Rbailey - Called 770.812.5168 NA Left VM for Carolyn Tumi. Advised I was sending her an email asking her to Confirm all 4 devices
ctumi@tanner.org
02/13/2026 Rbailey - Called 770.812.5902 pressed for Oper. Spoke with Oper. He said he was in Villa Rica, but that we would want to speak with Carolyn Tumi. He said that the Calls route randomly depending on which location picks up. He confirmed her email address
02/13/2026 Rbailey - Called 770.812.9666 Asked for CE. Xfer'd to Trimedx. Spoke with Brittany. She Advised that this device is listed as being Carrollton Surgical Group
01/30/2026 Rbailey - Called 770.834.3336 as per Julianna @ Trimedx. She was showing this device in her System showing at the Tanner Carrollton Surgical Group. Confirmed the Address 157 Clinic Ave suite 302-c, Carrollton, GA 30117. Per website they should be open but called and received OnCall as the Office is already closed
01/30/2026 Rbailey - Called 770.812.3850. This was for Villa Rica but given by Faustine as an option to try as they did not have this device. Called and menu said reached the OnCall at this time
01/30/2026 Rbailey - Called 770.214.2121 as we were given this number by Faustine as an option to try as they did not have this device. NA Unable to call as office was closed
01/30/2026 Rbailey - Called 770.812.5168 NA Left VM for Carolyn Tumi with TMC services . Advised looking to confirm devices
01/16/2026 Rbailey - Sent 1st Attempt email to Nicole Lee nlee@tanner.org and Laurie Horton lhorton@tanner.org to confirm devices onsite
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03136569 | Labor | Open | 1 | $0.00 | Mar 9, 8:58 PM |
| WL-03136570 | Labor | Open | 2 | $275.00 | Mar 9, 8:58 PM |
| WL-03136571 | Labor | Open | 1 | $0.00 | Mar 9, 8:58 PM |
| WL-03136572 | Travel | Open | 46 | $0.00 | Mar 9, 8:58 PM |
| WL-03141312 | Labor | Open | 0.016666666666667 | $38.00 | Mar 12, 12:18 PM |