Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Aug 30, 2026
✓ SLA Met (97 biz days early)
🕐 Clock stopped: Canceled (Apr 10, 2026)
▶ Clock Running
Status: Created
Sep 5 → Sep 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸143d
⏸ Clock Paused
Status: Ready for Release
Sep 7 → Apr 6, 2026
143 business days (not counted)
▶ Clock Running
Status: On Hold
Apr 6 → Apr 10, 2026
4 business days (counted)
Running total: 4 of ? biz days used
Created: Sep 5, 2025
Canceled: Apr 10, 2026
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Sep 5 → Sep 7 |
Created |
▶ Running
|
0 |
0 |
| Sep 7 → Apr 6 |
Ready for Release |
⏸ Paused
|
143 |
—
|
| Apr 6 → Apr 10 |
On Hold |
▶ Running
|
4 |
4 |
Holding
147.9d (excluded)
✓ SLA Met
Holding (excluded from total)
147.9 days
Created: Sep 5, 2025
Due: Aug 30, 2026
Completed: Apr 10, 2026 (142 days early)
⏱️
143.0d in Ready for Release
Longest Stage
🔄
3 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
143.0 days stuck in "Ready for Release"
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
⚠️
Problem Description
EPIQ CVx Ultrasound System - IP 94393234 - SN US821B2159
📞
Call Description
PM - Contract - BG Required PM
Timeline
📋
Work Order:
WO-01302565
Type:
PM
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
1d 3h
⏸️
From:
Ready for Release
To:
On Hold
Duration in Previous:
211d 16h
🚫
From:
On Hold
To:
Canceled
Duration in Previous:
3d 20h
Bottlenecks
✅ No bottlenecks detected