Work Order 360 View

08/14/2026 ARuby - Called  862-258-5207 Lucas O’keeffe he advised this device is not in service for friday so anytime works. He confirmed 8/21 @12pm. Sent confimation email to Lucas.OKeeffe@inova.org. Dispatched to Allan Klus. I sent the EL to Lucas and informed Allan this needs an EL signature from Lucas before he completes this.

08/12/2026 ARuby - Rcvd email from Justin Click Justin.Click@inova.org confirming device at the correct address. Updated name of location to Inova Cardiology - Ballston instead of Arlington Sleep Med Ltd. Justin advised the POC is Lucas O’keeffe 862-258-5207 Lucas.OKeeffe@inova.org. Rebecca asked me to send her the EL to send to Fady before scheduling.

08/11/2026 ARuby - Rcvd email from Ethan Young Ethan.Young@inova.org he said the biomed team that covers the Ballston location, Justin Click, and Adrian Benedict Viloan who may be able to help look for the device. Sent fu email to Justin and Adrian at <Adrianbenedict.Viloan@inova.org> & <Justin.Click@inova.org>.

08/05/2026 ARuby - Called (571) 472-2900 xfer to team member Verna xfered to biomed was not xfered to biomed, spoke to someone who said this was not the right number and that I would need to call the main line. Called (571) 472-2900 xfer to team member Carla asked for ultrasound team it seemed like she thought I was a patient. she said she did not know the managers information but could try to get a name. Was on hold and hung up afte 6mins

08/05/2026 ARuby - Called Ethan Young 571-472-3127 number for Biomed. Spoke to tech who advised that Ethan was OOO. tech said he would check at Inova Heart & Vascular Institute Inova Cardiology - Ballston (B-Cardiology-Ballston) and call me back. Sent email to Ethan.Young@inova.org 

07/20/2026 ALuman - called Ethan Young 571.472.3127 as reccomended by Saifdeola. Provided SN and he advised he will try to locate when he gets back to the shop and will give me a call

07/14/2026 ARuby - Sent Fu email to saifedola.babiker@philips.com 

07/08/2026 RArnold - Called (571) 472-2900 asked for an office manager. The lady was not able to transfer me to any one but did take a message and will send it off to her supervisors to have someone oget in caontact with me. Sending email to Philips FSE to asissit with a contact. saifedola.babiker@philips.com 

07/08/2026 ARuby - Rcvd email from Nelson advising Ethan Young might be able to assist. Young, Ethan <Ethan.Young@inova.org> advised the sn is not listed as an installed product under the “Inova Health System”, “Inova Saville Surgery Center” or the “Inova Schar Cancer Institute” locations. If “Arlington Sleep Med Ltd” is its own location separate from Inova Health System please let us know. I sent a message confirming the address in our system and listing the account name this device is under in our system.

07/07/2026 ALuman - sent email to propose new dates - 7/16 @1130am or 7/20 @930am

06/25/2026 ARuby - Rcvd email from Amereen asking Urooj or Nelson to assist with this. No known number for Urooj. Called (301) 919-7342 Nelson Ochoa went through auto system and was xferring but hung up on me sent email to nelson.ochoa@inova.org & Urooj.Hasnain@inova.org with new dates.

06/22/2026 ALuman - called571-472-2990 to speak w/ Amreen. press opt 2 to speak with w/ front desk. Was told she is not in on Mondays Asked to verify email - confirmed email is amreen.hashmi@inova.org

06/08/2026 ARuby - called 571-472-2990 press 2 for front desk, on hold for about 1.5mins and she came back saying she would xfer me to biomed and the phone hung up. Amereen Hashmi 571-472-2990 Amereen.Hashmi@inova.org (I did not get to verify this contact.) Attempted to email Amereen to Amereen.Hashmi@inova.org

06/02/2026 ALuman - called 571-472-2990. this rings to Inova Cardiac Diagnostics. spoke to front desk and they let me know Amereen stepped away and took a message for call back to schedule PM

06/02/2026 ALuman - called Chris Smarte 301.580.5328.Advised he is no longer the POC to schedule and I need to call Amereen Hashmi 571-472-2990

05/28/2026 ALuman - sent follow up email to Chris Smarte to lock in 7/6 @8:30am

05/20/2026 ALuman - called Chris Smarte 301.580.5328. He asked to be called back. sent follow up email to neil.smarte@inova.org

04/28/2026 Rbailey - Called 301.580.5328 Spoke with Chris (Neil) Smarte. He said email him and he would check. Sending email. Proposing Allan July 6 @830

neil.smarte@inova.org

04/21/2026 Rbailey - Called 703.525.8863 Spoke with AI. Asked for a Nurse in Cardiology. Spoke with Nicole. She said she is in Patient scheduling and Xfer'd me to Diana at the Front Desk. She said that her Team Lead is at the Maclaine. She took my info and Advised that she will tell Daonna (Day-Onna) Scott

CONFIRM LOCATION IS INOVA - BALLSTON

04/13/2026 Rbailey - Called 571.472.2900 Asked for Front Desk spoke with Chantel who Xfer'd me to Triage Nurse Jessica. She had me on hold while she attempted to reach Manager. She could not give an email address. She said she would CB tomorrow