Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01304531 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Lewis County General Hospital — 7785 North State Street, Lowville NY, 13367

Sep 16, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of September 2025 · Target: Sep 30, 2025
⚠ 265 biz days overdue
Active: 275 biz days
▶ Clock Running
Status: Created
Sep 16 → Sep 16, 2025
0 business days (counted)
Running total: 0 of ? biz days used
275d
▶ Clock Running
Status: Assigned
Sep 16 → Oct 23, 2026
275 business days (counted)
Running total: 275 of ? biz days used
Created: Sep 16, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Sep 16 → Sep 16 Created ▶ Running 0 0
Sep 16 → Oct 23 Assigned ▶ Running 275 275
Coordinators 0.8d
⚠ Overdue
Coordinators
0.8 days
Created: Sep 16, 2025 Due: Dec 31, 2025 (296 days overdue)
📅
275.6 days Total Age
⏱️
0.8d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Assigned • 401 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.8d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Preventive Maintenance
📄 Description
462EMCST

Timeline

📋
Work Order Created Sep 16, 10:09 AM
Work Order: WO-01304531
Type: Preventive Maintenance
Priority: PSM
👷
▶
2 Technician Assigned Sep 16, 4:39 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From: Ready for Scheduling
To: Assigned
Duration in Previous: 6h 29m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Bernard Thompson
Scheduled
N/A
Created
Sep 16, 10:09 AM
Invoice #
N/A

Details