Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01305434 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS DOWNTOWN — One St Francis Dr, Greenville SC, 29601

Sep 19, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of September 2025 · Target: Sep 30, 2025
⚠ 265 biz days overdue
Active: 272 biz days
▶ Clock Running
Status: Created
Sep 19 → Sep 19, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Sep 19 → Sep 19, 2025
0 business days (counted)
Running total: 0 of ? biz days used
272d
▶ Clock Running
Status: Assigned
Sep 19 → Oct 23, 2026
272 business days (counted)
Running total: 272 of ? biz days used
Created: Sep 19, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Sep 19 → Sep 19 Created ▶ Running 0 0
Sep 19 → Sep 19 Ready for Scheduling ▶ Running 0 0
Sep 19 → Oct 23 Assigned ▶ Running 272 272
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Sep 19, 2025 Due: Oct 31, 2025 (357 days overdue)
📅
272.1 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
🏠
1 visit On-Site Trips
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Assigned • 398 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Preventive Maintenance

Timeline

📋
▶
2 Work Order Created Sep 19, 4:33 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jennifer Johnson
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Status: Assigned Sep 19, 4:46 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician: a0h5A000009VTLzQAO, Joe Evans
🚨 248.9 business days
⏱️
Labor Added Sep 20, 10:10 PM
Type: Labor
Status: Open
Qty: 2

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Joe Evans
Scheduled
N/A
Created
Sep 19, 4:33 PM
Invoice #
N/A

Work Details (1)

Name Type Status Qty Amount Date
WL-03391528 Labor Open 2 $0.00 Sep 20, 10:10 PM

Details