📍 Poplar Bluff Regional Med Ctr North — 3100 Oak Grove Rd, Poplar Bluff MO, 63901
Sep 24, 2025 → Feb 26, 2026
✅ Completed
PC
SLA Clock
Per client agreement · Target: Dec 31, 2026
✓ SLA Met (211 biz days early)
Active: 38 biz days
Paused: 65 biz days
🕐 Clock stopped: Canceled (Feb 26, 2026)
▶ Clock Running
Status: Created
Sep 24 → Sep 26, 2025
2 business days (counted)
Running total: 2 of ? biz days used
▶ Clock Running
Status: Scheduled
Sep 26 → Oct 6, 2025
6 business days (counted)
Running total: 8 of ? biz days used
▶ Clock Running
Status: Entered
Oct 6 → Oct 6, 2025
0 business days (counted)
Running total: 8 of ? biz days used
28d
▶ Clock Running
Status: Ready for Scheduling
Oct 6 → Nov 17, 2025
28 business days (counted)
Running total: 36 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Nov 17 → Nov 24, 2025
5 business days (not counted)
▶ Clock Running
Status: Scheduled
Nov 24 → Nov 26, 2025
2 business days (counted)
Running total: 38 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Nov 26 → Dec 1, 2025
1 business day (not counted)
▶ Clock Running
Status: Entered
Dec 1 → Dec 1, 2025
0 business days (counted)
Running total: 38 of ? biz days used
⏸59d
⏸ Clock Paused
Status: Ready for Release
Dec 1 → Feb 26, 2026
59 business days (not counted)
Created: Sep 24, 2025Canceled: Feb 26, 2026
Show SLA Clock Detail (9 periods)
Period
Status
Clock
Biz Days
Running Total
Sep 24 → Sep 26
Created
▶ Running
2
2
Sep 26 → Oct 6
Scheduled
▶ Running
6
8
Oct 6 → Oct 6
Entered
▶ Running
0
8
Oct 6 → Nov 17
Ready for Scheduling
▶ Running
28
36
Nov 17 → Nov 24
Ready for Release
⏸ Paused
5
—
Nov 24 → Nov 26
Scheduled
▶ Running
2
38
Nov 26 → Dec 1
Ready for Release
⏸ Paused
1
—
Dec 1 → Dec 1
Entered
▶ Running
0
38
Dec 1 → Feb 26
Ready for Release
⏸ Paused
59
—
Dispatch2.9d
Holding67.0d (excluded)
Coordinators38.9d
✓ SLA Met
Dispatch
2.9 days
Over SLA
Holding(excluded from total)
67.0 days
Coordinators
38.9 days
Over SLA
Created: Sep 24, 2025
Due: Dec 31, 2026
Completed: Feb 26, 2026 (308 days early)
📅
103.9 daysTotal Age
⏱️
60.0d in Ready for ReleaseLongest Stage
🔄
7 transitionsStatus Changes
⚠️
36.2d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Canceled • 325 days old
🚨
Primary Delay60.0 days stuck in "Ready for Release"
⏱️
Total Delay36.2 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
2.9d / 0.5d SLA
Scheduled
9.9d / 2.0d SLA
Ready for Scheduling
29.0d / 1.0d SLA
Ready for Release
67.0d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
Remaining 4 devices being reallocated to another ASP per Kim. Cancelling EWO
12/03/2025 MHamersley - per Fady M, he is in contact with POC for scheduling options
11/26/2025 EMartin removing from FSE per Fady he will contact POC to reschedule
11/24/2025 EMartin Fady sent email to Larry advising FSE onsite first week of December for remaining devices
11/17/2025 YEspino Called 573-776-2000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
11/17/2025 YEspino Called573-776-9666 to speak to Larry Rogers to verify the 2 devices in question. Was unable to speak to him so i left a message.
10/17/2025 YEspino Called 573-776-2000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
10/17/2025 YEspino Called 573-776-9717 to speak to Angela Taylor to verify the devices in question. This number was for the warehouse, was advised i would be transferred over to supply chain. Once there i was advised i would be transferred again and while on hold the call was dropped.
11/17/2025 YEspino Called 573-776-2000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
📞
Live Call_ Left Message
Completed Nov 17, 2025
11/17/2025 YEspino Called573-776-9666 to speak to Larry Rogers to verify the 2 devices in question. Was unable to speak to him so i left a message.
📞
Live Call_ Left Message
Completed Oct 17, 2025
10/17/2025 YEspino Called 573-776-2000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
📞
Live Call_No Answer Unable to Leave Message
Completed Oct 17, 2025
10/17/2025 YEspino Called 573-776-9717 to speak to Angela Taylor to verify the devices in question. This number was for the warehouse, was advised i would be transferred over to supply chain. Once there i was advised i would be transferred again and while on hold the call was dropped.
Sep 24, 2025 1:13pm
Hi, @Ashley Luman. This is the FCO81 work order requested per the below. Thanks!