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Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01307414 ↗ ServiceMax

AGILENT TECHNOLOGIES (VPD) • Overhaul • PSM

📍 FMH Aerospace Corp — 17072 Daimler St, Irvine CA, 92614

Oct 2, 2025 → Mar 19, 2026

✅ Completed
PSM
SLA Clock
Last business day of October 2025 · Target: Oct 31, 2025
✗ SLA Missed (91 biz days late)
Active: 112 biz days
🕐 Clock stopped: Canceled (Mar 19, 2026)
▶ Clock Running
Status: Created
Oct 2 → Oct 2, 2025
0 business days (counted)
Running total: 0 of ? biz days used
112d
▶ Clock Running
Status: Assigned
Oct 2 → Mar 19, 2026
112 business days (counted)
Running total: 112 of ? biz days used
Created: Oct 2, 2025 Canceled: Mar 19, 2026
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 2 → Oct 2 Created ▶ Running 0 0
Oct 2 → Mar 19 Assigned ▶ Running 112 112
Dispatch 0.0d
Coordinators 113.0d
✗ SLA Missed
Dispatch
0.0 days
Coordinators
113.0 days
Over SLA
Created: Oct 2, 2025 Due: Nov 2, 2025 Completed: Mar 19, 2026 (136 days late)
📅
113.0 days Total Age
⏱️
113.0d in Assigned Longest Stage
🔄
2 transitions Status Changes
⚠️
112.5d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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Behind Schedule - Needs Attention
Canceled • 317 days old
🚨
Primary Delay 113.0 days stuck in "Assigned"
⏱️
Total Delay 112.5 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Assigned
113.0d / 0.5d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Note 01.10.2025 14:03:30 SHKUMARI Parties involved ref taken from SO# 6004398534 ____________________ Note 29.09.2025 12:02:02 WIGEORGE WANTS BOX!! PIC IN ATTACHMWNTS ____________________ Note 19.09.2025 15:02:49 WIGEORGE wants box; info in attachments Thermal Management Systems-FMH Business Unit 17072 Daimler street Irvine Ca. 92614-5548 Jose Valladares NDT & Pressure Test Lead - FMH P: 714.751.1000 ext. 5227 | Direct: 949.577.5947 | F: 714.545.6619 | jose .valladares@ametek.com Overnight account: 318045119 Thanks, Jose Valladares NDT & Pressure Test Lead - FMH P: 714.751.1000 ext. 5227 | Direct: 949.577.5947 | F: 714.545.6619 | jose .valladares@ametek.com Thermal Management Systems-FMH Business Unit 17072 Daimler Street | Irvine, CA 92614-5548 | www.ametektms.com ____________________ Note 19.09.2025 14:57:54 WF-BATCH Agent: WIGEORGE Timestamp: 2025-09-19 14:57:42 bench overhaul Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98004017 Trade services; if a "Request for RA" form is returned with the purchase order, please attach it to the notification e-mail. Display is out; replaced with didplay from another unit and it still does not work.
📄 Description
MR30 mobile leak det / with ds rotary vane wet pump
📞 Call Description
VPD Bench Overhaul Trade

Timeline

📋
▶
3 Work Order Created Oct 2, 9:37 AM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Kim Pearson
Technician: Minh Huynh
👷
Status: Assigned by Kim Pearson
From: Entered
To: Assigned
Duration in Previous: 0m
🚨 113.0 business days
🚫
Status: Canceled by MICHAEL MCNAMARA Mar 19, 8:48 AM
From: Assigned
To: Canceled
Duration in Previous: 167d 23h

Bottlenecks

Assigned
Duration: 113.0 business days (threshold: 4.0 business hours)
Exceeded by 112.5 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Canceled
Priority
PSM
Type
Overhaul
Branch
ERLA - PROD
Technician
Unassigned
Scheduled
N/A
Created
Oct 2, 9:37 AM
Invoice #
N/A

Details