Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Hunter Holmes McGuire VeteransAffairs Medical Center — 1201 Broad Rock Blvd, Richmond VA, 23249
Oct 13, 2025 → Jun 19, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 13 → Nov 11 | Created | ▶ Running | 20 | 20 |
| Nov 11 → May 13 | Ready for Scheduling | ▶ Running | 125 | 145 |
| May 13 → May 15 | Scheduled | ▶ Running | 2 | 147 |
| May 15 → Jun 2 | Tech On Site | ▶ Running | 11 | 158 |
| Jun 2 → Jun 2 | Completed | ▶ Running | 0 | 158 |
| Jun 2 → Jun 3 | Closed | ▶ Running | 1 | 159 |
| Jun 3 → Jun 4 | 07e-Partial Project | ▶ Running | 1 | 160 |
| Jun 4 → Jun 16 | WO Correction Needed | ▶ Running | 8 | 168 |
| Jun 16 → Jun 19 | Incomplete | ▶ Running | 2 | 170 |
05/13/2026 ARuby - Dispatching to Jeffrey Coles for 14 devices
05/01/2026 ARoosa - Planner is waiting to schedule when FSE is available.
04/15/2026 MHamersley - called (804)508-0890, spoke to Michael Conlon; he provide onsite POC: Doug Maitland, 804-965-3280; FSE Cred: check in w/VA Police upon arrival, main entrance receptionist will advise where to go; recd email from Michael, confirming 10 vents at this location; the rest of devices are no longer on site; Location Address: Hunter Holmes McGuire Veterans Affairs Medical Center, 1201 Broad Rock Blvd, Richmond, VA 23249
04/14/2026: ARoosa - Called 804-508-0890, Michael Conlon, VM/LM sending fu email to Michael.Conlon2@va.gov
03/26/2026 MHamersley/RHarris - called 804-508-0890, call went to VM/LM; sent emails: Michael.Conlon2@va.gov ,
Fortune, Brandon H. RICVAMC, Brandon.Fortune@va.gov ,
Perez, Oscar, Oscar.Perez@va.gov
02/19/2026 YEspino Called 804-675-5000 to speak to Brandon Fortune @ ext 13829 to verify the EV300 Vents in question. Was unable to speak to him or leave a message.
02/19/2026 YEspino Called 804-508-0890 to speak to Michael Conlon to verify the EV300 Vents in question. Was sent straight to vm and could not leave a message because no mailbox is avaliable.
01/08/2026 RFosbury - working to reschedule and verify address and POC.
10/13/2025 SRobinson- Created follow up WO for the remaining. (Old WO-01275645) -Follow up notes - Return to complete remaining 5 devices.
-Previous notes -
09/18/2025 Cever dispatching to FSE Allan Per Fady for October 6th-10th
07/18/2025 Cever placing back in RFS per Fady
06/30/2025 Cever confirmed FSE osnite for July 15th- 18th Conlon, Michael J. <Michael.Conlon2@va.gov>
05/27/2025 Cever received email from Michael.Conlon2@va.gov confirming all the below devices onsite. updated the address for servcie.
H28312205F5CE
H283124372A6D
H28312674CA2E
H283126149EFE
H283092024A20
H283090933909
H283127081796
H2831266095D2
H28312593CBE5
H28312364EA4B
04/09/2025 Rbailey - Called 804.675.5000 Asked for BioMed. Xfer'd to Brandon Fortune. He confirmed H28312205F5CE is on site. He advised that as of August 2024 H28312343AD44 was turned in. Sending email to advise about FCO.
804.675.5000 x 13289 BioMed
804.675.5000 x 12497 Desk
04/07/2025 Rbailey - Called 804.675.5000 Asked for BioMed. Xfer'd to BioMed. He asked me to CB Tomorrow as the Recall people had left for the day
WO-01244948
WO-01244949
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03226685 | Expenses | Open | 1 | $0.00 | May 14, 4:04 PM |
| WL-03227485 | Labor | Open | 4 | $155.00 | May 14, 11:02 PM |
| WL-03227486 | Expenses | Open | 1 | $0.00 | May 14, 11:02 PM |
| WL-03227487 | Travel | Open | 180 | $0.00 | May 14, 11:02 PM |
| WL-03227491 | Labor | Open | 0.5 | $0.00 | May 14, 11:03 PM |
| WL-03227494 | Travel | Open | 10 | $0.00 | May 14, 11:09 PM |
| WL-03227492 | Labor | Open | 4.5 | $237.50 | May 14, 11:09 PM |
| WL-03227493 | Labor | Open | 0.5 | $0.00 | May 14, 11:09 PM |
| WL-03228938 | Labor | Open | 0.5 | $155.00 | May 16, 10:39 AM |
| WL-03228939 | Labor | Open | 6 | $237.50 | May 16, 10:39 AM |
| WL-03228940 | Labor | Open | 3.5 | $0.00 | May 16, 10:39 AM |
| WL-03228941 | Travel | Open | 10 | $0.00 | May 16, 10:42 AM |
| WL-03228943 | Travel | Open | 180 | $0.00 | May 16, 10:48 AM |
| WL-03228944 | Expenses | Open | 1 | $0.00 | May 16, 10:56 AM |
| WL-03268820 | Labor | Open | - | $76.00 | Jun 22, 10:46 AM |