Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Dec 31, 2026
92 biz days remaining
▶ Clock Running
Status: Created
Oct 15 → Oct 15, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Oct 15 → Oct 20, 2025
3 business days (counted)
Running total: 3 of ? biz days used
20d
▶ Clock Running
Status: Assigned
Oct 20 → Nov 18, 2025
20 business days (counted)
Running total: 23 of ? biz days used
98d
▶ Clock Running
Status: Ready for Scheduling
Nov 18 → Apr 13, 2026
98 business days (counted)
Running total: 121 of ? biz days used
▶ Clock Running
Status: Assigned
Apr 13 → Apr 14, 2026
1 business day (counted)
Running total: 122 of ? biz days used
▶ Clock Running
Status: Incomplete
Apr 14 → Apr 14, 2026
0 business days (counted)
Running total: 122 of ? biz days used
⏸85d
⏸ Clock Paused
Status: Ready for Release
Apr 14 → Aug 16, 2026
85 business days (not counted)
Created: Oct 15, 2025
Today
Show SLA Clock Detail (7 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Oct 15 → Oct 15 |
Created |
▶ Running
|
0 |
0 |
| Oct 15 → Oct 20 |
Ready for Scheduling |
▶ Running
|
3 |
3 |
| Oct 20 → Nov 18 |
Assigned |
▶ Running
|
20 |
23 |
| Nov 18 → Apr 13 |
Ready for Scheduling |
▶ Running
|
98 |
121 |
| Apr 13 → Apr 14 |
Assigned |
▶ Running
|
1 |
122 |
| Apr 14 → Apr 14 |
Incomplete |
▶ Running
|
0 |
122 |
| Apr 14 → Aug 16 |
Ready for Release |
⏸ Paused
|
85 |
—
|
Incomplete
1.0d (excluded)
On Track
Coordinators
124.3 days
Over SLA
Incomplete (excluded from total)
1.0 days
Created: Oct 15, 2025
Due: Dec 31, 2026 (137 days left)
⏱️
98.5d in Ready for Scheduling
Longest Stage
🔄
6 transitions
Status Changes
⚠️
121.3d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
Powered by OpenAI
Generating AI analysis...
🚨
Primary Delay
98.5 days stuck in "Ready for Scheduling"
⏱️
Total Delay
121.3 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
102.5d
/ 1.0d SLA
Assigned
21.7d
/ 0.5d SLA
💬 Activities, Notes & Communications
⚠️
Problem Description
GCX Advent 5G Nosecone Upgrade
📄
Description
Jaco EVO Series Medical Carts
📞
Call Description
GCX Advent 5G Nosecone Upgrade
Timeline
📋
Work Order:
WO-01309517
Type:
Upgrade
Priority:
PC
📅
From:
Entered
To:
Ready for Scheduling
Duration in Previous:
20m
👷
👷
From:
Ready for Scheduling
To:
Assigned
Duration in Previous:
5d 2h
📅
From:
Assigned
To:
Ready for Scheduling
Duration in Previous:
29d 2h
👷
👷
From:
Ready for Scheduling
To:
Assigned
Duration in Previous:
145d 22h
⚠️
From:
Assigned
To:
Incomplete
Duration in Previous:
7h 16m
✅
From:
Incomplete
To:
Ready for Release
Duration in Previous:
12h 38m
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 20.8 business days (threshold: 4.0 business hours)
Exceeded by 20.3 business days
Ready for Scheduling
Duration: 98.5 business days (threshold: 1.0 business days)
Exceeded by 97.5 business days
Assigned
Duration: 7.3 business hours (threshold: 4.0 business hours)
Exceeded by 3.3 business hours