Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of October 2025 · Target: Oct 31, 2025
⚠ 195 biz days overdue
▶ Clock Running
Status: Scheduled
Oct 17 → Nov 3, 2025
11 business days (counted)
Running total: 11 of ? biz days used
194d
▶ Clock Running
Status: Ready for Scheduling
Nov 3 → Aug 16, 2026
194 business days (counted)
Running total: 205 of ? biz days used
Created: Oct 17, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Oct 17 → Nov 3 |
Scheduled |
▶ Running
|
11 |
11 |
| Nov 3 → Aug 16 |
Ready for Scheduling |
▶ Running
|
194 |
205 |
Coordinators
11.8 days
Over SLA
Created: Oct 17, 2025
Due: Dec 31, 2025 (228 days overdue)
⏱️
11.8d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
11.8 days stuck in "Scheduled"
⏱️
Total Delay
9.8 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
11.8d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
10/17/2025 1343 CM LM w/Jeanne re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
17d 5h
Bottlenecks
Scheduled
Duration: 11.8 business days (threshold: 2.0 business days)
Exceeded by 9.8 business days
ℹ️ Work Order Details
Status
Ready for Scheduling