Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 South San Joaquin County Fire — 835 N Central Ave, Tracy CA, 95376
Oct 21, 2025 → May 5, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 21 → Oct 27 | Created | ▶ Running | 4 | 4 |
| Oct 27 → May 5 | Ready for Release | ⏸ Paused | 129 | — |
12/8/25 KClements - customer should have device as of 9/22/25....per Ana Ruiz at bench - Back in May, this device was shipped to Quest for relabeling. The labels were applied and the device was shipped back to the Customer with FedEx Tracking# 463232528117. The device was then shipped back to Quest in error at the end of August 2025. We shipped it back to the Customer on 9/19/25 with FedEx Tracking# 476171934541.
I have added notes on both Bench Tracker cases in ServiceMax to reflect this information. According to our records, the Customer should have the device. It was delivered to South San Joaquin County Fire Authority and signed for by C. Hampton on 9/22/25. Relabeling included - When it was remediated by Schiller, they had not attached the Tempus LS label. Therefore the label was shipped to Quest by Schiller as well as the device by the Customer. We attached the provided label and shipped it back.
11/11/2025 MNewman - Fady sent email to Carlos and Brad for update on this device SN 7022.001175.
10/21/2025 SRobinson- Created follow up WO for the remaining. (Old WO-01293602) -Follow up notes - Need EWO for WO-13595871
-Previous notes -
7/26/25 AKlus - 3 devices completed on 7/24, 1 device completed on 7/23, 4 devices total debriefed on PWO
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