📍 Carthage Area Hospital — 1001 West St, Carthage NY, 13619
Oct 24, 2025 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Aug 31, 2026
10 biz days remaining
Active: 89 biz days
Paused: 111 biz days
▶ Clock Running
Status: Created
Oct 24 → Oct 24, 2025
0 business days (counted)
Running total: 0 of ? biz days used
89d
▶ Clock Running
Status: Ready for Scheduling
Oct 24 → Mar 9, 2026
89 business days (counted)
Running total: 89 of ? biz days used
⏸111d
⏸ Clock Paused
Status: Ready for Release
Mar 9 → Aug 16, 2026
111 business days (not counted)
Created: Oct 24, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Oct 24 → Oct 24
Created
▶ Running
0
0
Oct 24 → Mar 9
Ready for Scheduling
▶ Running
89
89
Mar 9 → Aug 16
Ready for Release
⏸ Paused
111
—
Dispatch0.0d
Coordinators89.8d
On Track
Dispatch
0.0 days
Coordinators
89.8 days
Over SLA
Created: Oct 24, 2025
Due: Aug 31, 2026 (15 days left)
📅
200.8 daysTotal Age
⏱️
89.8d in Ready for SchedulingLongest Stage
🔄
2 transitionsStatus Changes
⚠️
88.8d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
Powered by OpenAI
Generating AI analysis...
Behind Schedule - Needs Attention
Ready for Release • 295 days old
🚨
Primary Delay89.8 days stuck in "Ready for Scheduling"
⏱️
Total Delay88.8 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
89.8d / 1.0d SLA
💬 Activities, Notes & Communications
⚠️Problem Description
EMSAR FSE to Install primary unit(s) and any accessories included in the shipment notification* for the following serial number(s): TBD
Scale serial number(s): TBD
*See Shipment Notification with IPs and accessories attached to the EMSAR WO.
📄Description
GE Healthcare Giraffe & Panda Warmer Family (Panda IRes (Bedded), Panda Freestanding (Non-Bedded), Panda Wall Mount (Non-Bedded).
📞Call Description
GEHC MIC Installation - 2 PANDA
Timeline
📋
▶
2
Work Order Created Oct 24, 1:38 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨90.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 9, 6:04 PM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:136d 4h
Bottlenecks
Ready for Scheduling
Duration: 89.8 business days (threshold: 1.0 business days)