Detailed work order timeline, KPIs, and analysis
GE HEALTHCARE • Preventive Maintenance • PSM
📍 Maria Parham Medical Center — 566 Ruin Creek Road, Henderson NC, 27536
Oct 24, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 24 → Oct 24 | Created | ▶ Running | 0 | 0 |
| Oct 24 → Oct 25 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Oct 25 → Oct 29 | Tech On Site | ▶ Running | 3 | 3 |
| Oct 29 → Nov 3 | Reschedule | ▶ Running | 3 | 6 |
| Nov 3 → Nov 3 | Entered | ▶ Running | 0 | 6 |
| Nov 3 → Feb 12 | Ready for Scheduling | ▶ Running | 67 | 73 |
| Feb 12 → Feb 12 | Assigned | ▶ Running | 0 | 73 |
| Feb 12 → Jun 12 | Ready for Scheduling | ▶ Running | 84 | 157 |
| Jun 12 → Aug 16 | Assigned | ▶ Running | 43 | 200 |
5/21/26 RBerry- Sent teams message to KLancara and RIngraham stating: Are we waiting on the new tech to assign these or will there be another tech going to this site before the new tech starts?
5/20/26 RBerry- Sent teams message to KLancara and RIngraham asking if there is an update on the repairs for this site. Who should these be assigned to? Need to find out if these are waiting until new tech referenced in 5/13 note will be taking these.
5/19/26 RBerry- Sent teams message to KLancara and RIngraham asking if there is an update on the repairs for this site. Who should these be assigned to? Need to find out if these are waiting until new tech referenced in 5/13 note will be taking these.
05/13/2026 LHill-rec'd message from Rob Ingraham-I believe after the escalation from last month, we found those to be still out of service. I'll follow up with Mike Swingle in the morning to review. We are onboarding a new tech that will service this facility and 3 others near Raleigh. He will be starting June 1.
05/13/2026 LHill-sent message to Rob Ingraham in TEAMS-Robert Ingraham Circling back around to Maria Parham from last month. I see that we still have 8 old WOs open for that location. What should we do with those.
2/18/26 RBerry- Emailed JJohnson stating: We currently have 13 open WOs for Maria Parham Medical Center, dating back to 4/11/25. Of those, 3 are PMs and the remaining are repairs.
My understanding is that they are currently refusing to provide POs. All but two of these WOs already have time entered.
How would you like us to proceed? Should these be closed out or handled another way? I just want to ensure we’re aligned on the direction before taking any action.
See logged email on WO-01262953
11/3/25 RCook- Record type on WO is incorrect. Returned to dispatch for correction.
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