Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01311477 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS DOWNTOWN — One St Francis Dr, Greenville SC, 29601

Oct 27, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of October 2025 · Target: Oct 31, 2025
⚠ 195 biz days overdue
Active: 199 biz days
▶ Clock Running
Status: Created
Oct 27 → Oct 27, 2025
0 business days (counted)
Running total: 0 of ? biz days used
199d
▶ Clock Running
Status: Assigned
Oct 27 → Aug 16, 2026
199 business days (counted)
Running total: 199 of ? biz days used
Created: Oct 27, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 27 → Oct 27 Created ▶ Running 0 0
Oct 27 → Aug 16 Assigned ▶ Running 199 199
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Oct 27, 2025 Due: Oct 31, 2025 (289 days overdue)
📅
200.0 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
3 lines Work Details
🏠
2 visits On-Site Trips
📋
Coordinator Scheduling
🔄
2 On-Site Visits
2 on-site visits — follow-up trip required
Visit 1 Feb 9, 2026
Visit 2 Mar 4, 2026

AI Analysis

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Generating AI analysis...
On Track
Assigned • 292 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
Searched 2/9/26 KC, CNL
🔍 Technician Findings
PM service due
⚠️ Problem Description
Preventive Maintenance
📄 Description
Bed, Electric

Timeline

📋
▶
3 Work Order Created Oct 27, 11:12 AM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Jennifer Johnson
Technician: Joe Evans
👷
Status: Assigned by Jennifer Johnson
From: Entered
To: Assigned
Duration in Previous: 0m
🚨 70.0 business days
⏱️
Labor Added Feb 9, 5:28 PM
Type: Labor
Status: Open
Qty: 1.25
🚨 18.8 business days
⏱️
2x Labor Added Mar 8, 8:45 PM
Type: Labor
Status: Open
Qty: 2, 0.7

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Joe Evans
Scheduled
N/A
Created
Oct 27, 11:12 AM
Invoice #
N/A

Work Details (3)

Name Type Status Qty Amount Date
WL-03098139 Labor Open 1.25 $0.00 Feb 9, 5:28 PM
WL-03135269 Labor Open 2 $0.00 Mar 8, 8:45 PM
WL-03135270 Labor Open 0.7 $0.00 Mar 8, 8:45 PM

Details