Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Bon Secours-St Mary's Hospital — 5801 Bremo Rd, Richmond VA, 23220
Oct 27, 2025 → Jun 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 27 → Nov 11 | Created | ▶ Running | 10 | 10 |
| Nov 11 → Nov 11 | Ready for Scheduling | ▶ Running | 0 | 10 |
| Nov 11 → Dec 4 | Scheduled | ▶ Running | 15 | 25 |
| Dec 4 → Dec 8 | Entered | ▶ Running | 2 | 27 |
| Dec 8 → May 29 | Ready for Release | ⏸ Paused | 119 | — |
| May 29 → Jun 4 | On Hold | ▶ Running | 4 | 31 |
| Jun 4 → Jun 12 | Scheduled | ▶ Running | 6 | 37 |
06/04/2026 RArnold- Dispatching to Michael per Fady
05/29/2026 ARuby - Rcvd email from Bridgman, Christopher <Christopher.Bridgman@gehealthcare.com> advising he has not seen these devices. Sent email advising we will reach out with next steps.
05/22/2026: ARoosa - Called 804-285-2011, xfer to Mat. Mngnt. VM/LM
05/18/2026 YEspino Called 804-285-2011 to verify the device in question. Asked to be transferred over to the biomed dept, and was advised that they dont handle these devices and was advised to call the materials dept to maybe be assisted.
05/15/2026: ARoosa - Called 804-285-2011, xfer to biomed, was xfer to wrong dept. the man stated he couldn't xfer me to the right dept. and disconnected.
05/15/2026: ARoosa - Called 804-305-8057, VM/LM
05/13/2026: ARoosa - Called 804-285-2011, asked to xfer to biomed ended up in maintenance lady stated biomed leaves at 2pm and will be back in the morning at 7am and to call back to direct biomed numberof 804-305-8057
05/07/2026 ARoosa - Sent fu email to Christopher.Bridgman@gehealthcare.com asking if he has found these 2 devices and if not to let us know so we can start the process to close WO.
04/27/2026 ARoosa - Sent fu email to Christopher.Bridgman@gehealthcare.com about devices in question since last email he could not locate devices I asked him how he would like to proceed if he wants us to start ANR process or to keep contacting him to see if they have been found.
04/16/2026 MHamersley - sent f/u email: christopher.bridgman@gehealthcare.com , inquiring if 2 devices have been located/returned from repair shop
03/17/2026 MHamersley - recd email from Chris, they still have not located these 2 devices
03/05/2026 MHamersley - called 262-693-8630, spoke to Chris, he hasn't located these devices yet, one is at repair shop; sent f/u email: christopher.bridgman@gehealthcare.com
01/27/2026 MHamersley - called 262-693-8630, spoke to Chris, neither device has come back from repair shop as of yet, he will reply to email when they're back
12/16/2025 YEspino Called 262-693-8630 to speak to Chris to verify the devices in question. Was unable to speak to him so i left a message.
12/04/2025 RFosbury - removing from Allan's calendar. Have not heard back from Cristopher if devices are located.
11/11/2025 RFosbury - rescheduling with Cristopher Bridgman for FSE onsite Dec 11 at 10:00 AM. Check a week before to see if he has device.
10/27/2025 SRobinson- Created follow up WO as requested. (Old WO-01243552) -Follow up notes - Return when devices can be pulled from service and the parts are located.
-Previous notes -
10/07/2025 RFosbury -rec'd email from christopher.bridgman@gehealthcare.com confirming Allan Klus onsite OCT 27th 1:30 PM
10/06/2025 RFosbury - rec'd email from christopher.bridgman@gehealthcare.com confirming inventory. Replied proposing Allan Klus onsite OCT 27th at 1:30 PM.
08/26/2025 Cever sent emaiil to 'christopher.bridgman@gehealthcare.com' trying to confirm devices and schedule fSE
05/14/2025 Ceevr sent email to david.willis@gehealthcare.com asking they confirm the devices are not in another dept. These may have been replaced with the 2 devices they do have onsite. confirming possible anr
05/01/2025 Ceevr sent email to david.willis@gehealthcare.com asking they confirm the devices are not in another dept. These may have been replaced with the 2 devices they do have onsite. confirming possible anr
04/24/2025 Rbailey - Called 414.207.3165 number listed for Corrinn Harris in PSMX. NA No Name. Left VM for FU
04/24/2025 Rbailey - Called the Number listed for David Willis and it said "Welcome to Verizon Wireless. The you called has been changed disconnected etc"
04/02/2025 Cever added david.willis@gehealthcare.com
Corrinn.Harris@gehealthcare.com from biomed to the email to see if the devcies are in a different dept or at another location.
04/01/2025 Rbailey - Rcvd call from 650.450.2609 Liliana Butu. She said that the devices that they had were different and she emailed in pictures showing the devices that they had
DE43822432 in room 3
DE43822192 in room 2
Advising Planner
04/01/2025 Rbailey - Rcvd call from 804.281.8449 Liliana Butu she took the serials and was going to check and let us know. Sending an email and she will advise.
804.281.8449 office
650.450.2609 cell
04/01/2025 Rbailey - Called 650.450.2609 This is the number for Liliana Butu on PWO. NA No Name on VM Left VM for FU
04/01/2025 Rbailey - Called 901.495.5022 Phone never got out of Preringing Mode. Finally Disconnected
03/31/2025 Rbailey - Called 804.285.2011 Asked for BioMed. Xfer'd to Tina with Agiliti. She said to call Robin Floyd concerning a Recall - 901.495.5022
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03257920 | Labor | Open | 1 | $50.00 | Jun 12, 9:54 AM |
| WL-03257921 | Labor | Open | 1 | $155.00 | Jun 12, 9:54 AM |
| WL-03257946 | Labor | Open | - | $38.00 | Jun 12, 10:04 AM |