Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01311640 ↗ ServiceMax

GE HEALTHCARE • Acct. Management • PC

📍 Emory Decatur Hospital — 2701 N Decatur Rd, Decatur GA, 30033

Oct 28, 2025 → Present

🟢 On Track
PC
SLA Clock
Per client agreement · Target: Nov 3, 2025
⚠ 194 biz days overdue
Active: 198 biz days
▶ Clock Running
Status: Created
Oct 28 → Oct 28, 2025
0 business days (counted)
Running total: 0 of ? biz days used
198d
▶ Clock Running
Status: Assigned
Oct 28 → Aug 16, 2026
198 business days (counted)
Running total: 198 of ? biz days used
Created: Oct 28, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 28 → Oct 28 Created ▶ Running 0 0
Oct 28 → Aug 16 Assigned ▶ Running 198 198
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Oct 28, 2025 Due: Nov 3, 2025 (286 days overdue)
📅
199.0 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
46 lines Work Details
🚩
4 visits On-Site Trips
📋
Coordinator Scheduling
🚩
4 On-Site Visits
4 on-site visits — why were multiple trips needed?
Visit 1 Oct 28, 2025
Visit 2 Oct 29, 2025
Visit 3 Oct 30, 2025
Visit 4 Oct 31, 2025

AI Analysis

Powered by OpenAI
Generating AI analysis...
On Track
Assigned • 291 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔍 Technician Findings
10/28/25 - T.Gifford & R.Cole; Organize with GE & Emory for beds being removed; Trunk stock inventory
⚠️ Problem Description
Site Wrap Up

Timeline

📋
▶
3 Work Order Created Oct 28, 9:55 AM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Jennifer Johnson
Technician: Torre Gifford
👷
Status: Assigned by Jennifer Johnson
From: Entered
To: Assigned
Duration in Previous: 0m
⏱️
▶
2 2x Labor Added Oct 28, 5:35 PM
2x Labor Added → Travel Added
🚗
Travel Added
Type: Travel
Status: Open
Qty: 33
⏱️
2x Labor Added Oct 28, 6:48 PM
Type: Labor, Travel
Status: Open
Qty: 1, 33
⏳ 2.6 business days
💵
▶
2 Expenses Added Oct 30, 11:59 AM
Expenses Added → Expenses Added
💵
Expenses Added
Type: Expenses
Status: Open
Qty: 1
💵
6x Expenses Added Oct 30, 12:27 PM
Type: Expenses, Labor
Status: Open
Qty: 1, 3.5, 0.5
🚗
▶
2 7x Travel Added Oct 30, 5:45 PM
7x Travel Added → Travel Added
🚗
Travel Added
Type: Travel
Status: Open
Qty: 33
⏱️
▶
2 6x Labor Added Oct 31, 10:24 AM
6x Labor Added → 7x Expenses Added
💵
7x Expenses Added
Type: Expenses, Travel
Status: Open
Qty: 1, 12, 220
⏳ 1.0 business days
⏱️
▶
2 Labor Added Nov 2, 12:47 PM
Labor Added → Travel Added
🚗
Travel Added
Type: Travel
Status: Open
Qty: 33
⏱️
5x Labor Added Nov 2, 12:56 PM
Type: Labor, Travel
Status: Open
Qty: 3.75, 6.75, 33
💵
4x Expenses Added Nov 2, 1:20 PM
Type: Expenses
Status: Open
Qty: 1
💵
Expenses Added Nov 2, 1:25 PM
Type: Expenses
Status: Open
Qty: 1

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PC
Type
Acct. Management
Branch
N/A
Technician
Torre Gifford
Scheduled
N/A
Created
Oct 28, 9:55 AM
Invoice #
N/A

Work Details (46)

Name Type Status Qty Amount Date
WL-02986954 Labor Open 8.5 $0.00 Oct 28, 5:35 PM
WL-02986953 Labor Open 2 $0.00 Oct 28, 5:35 PM
WL-02986970 Travel Open 33 $0.00 Oct 28, 5:36 PM
WL-02987078 Labor Open 1 $0.00 Oct 28, 6:48 PM
WL-02987079 Travel Open 33 $0.00 Oct 28, 6:48 PM
WL-02989824 Expenses Open 1 $0.00 Oct 30, 11:59 AM
WL-02989827 Expenses Open 1 $0.00 Oct 30, 12:00 PM
WL-02989907 Expenses Open 1 $0.00 Oct 30, 12:27 PM
WL-02989904 Labor Open 3.5 $0.00 Oct 30, 12:27 PM
WL-02989905 Labor Open 3.5 $0.00 Oct 30, 12:27 PM
WL-02989906 Labor Open 0.5 $0.00 Oct 30, 12:27 PM
WL-02989908 Expenses Open 1 $0.00 Oct 30, 12:27 PM
WL-02989909 Expenses Open 1 $0.00 Oct 30, 12:27 PM
WL-02990419 Travel Open 33 $0.00 Oct 30, 5:45 PM
WL-02990413 Labor Open 1.5 $0.00 Oct 30, 5:45 PM
WL-02990414 Labor Open 9 $0.00 Oct 30, 5:45 PM
WL-02990415 Labor Open 2 $0.00 Oct 30, 5:45 PM
WL-02990416 Labor Open 8 $0.00 Oct 30, 5:45 PM
WL-02990417 Labor Open 1 $0.00 Oct 30, 5:45 PM
WL-02990418 Travel Open 33 $0.00 Oct 30, 5:45 PM
WL-02990430 Travel Open 33 $0.00 Oct 30, 5:48 PM
WL-02991457 Labor Open 0.5 $0.00 Oct 31, 10:24 AM
WL-02991455 Labor Open 0.5 $0.00 Oct 31, 10:24 AM
WL-02991456 Labor Open 9.5 $0.00 Oct 31, 10:24 AM
WL-02991458 Labor Open 0.5 $0.00 Oct 31, 10:24 AM
WL-02991459 Labor Open 9.5 $0.00 Oct 31, 10:24 AM
WL-02991460 Labor Open 0.5 $0.00 Oct 31, 10:24 AM
WL-02991477 Expenses Open 1 $0.00 Oct 31, 10:27 AM
WL-02991478 Travel Open 12 $0.00 Oct 31, 10:27 AM
WL-02991479 Travel Open 12 $0.00 Oct 31, 10:27 AM
WL-02991480 Travel Open 12 $0.00 Oct 31, 10:27 AM
WL-02991481 Travel Open 12 $0.00 Oct 31, 10:27 AM
WL-02991482 Travel Open 220 $0.00 Oct 31, 10:27 AM
WL-02991483 Travel Open 12 $0.00 Oct 31, 10:27 AM
WL-02993226 Labor Open 1.25 $0.00 Nov 2, 12:47 PM
WL-02993227 Travel Open 33 $0.00 Nov 2, 12:48 PM
WL-02993232 Labor Open 3.75 $0.00 Nov 2, 12:56 PM
WL-02993233 Labor Open 6.75 $0.00 Nov 2, 12:56 PM
WL-02993234 Labor Open 3 $0.00 Nov 2, 12:56 PM
WL-02993235 Travel Open 33 $0.00 Nov 2, 12:56 PM
WL-02993236 Travel Open 33 $0.00 Nov 2, 12:56 PM
WL-02993245 Expenses Open 1 $0.00 Nov 2, 1:20 PM
WL-02993246 Expenses Open 1 $0.00 Nov 2, 1:20 PM
WL-02993247 Expenses Open 1 $0.00 Nov 2, 1:20 PM
WL-02993248 Expenses Open 1 $0.00 Nov 2, 1:20 PM
WL-02993249 Expenses Open 1 $0.00 Nov 2, 1:25 PM

Details