📍 Children's National Medical Center — 111 Michigan Ave NW, Washington DC, 20010
Nov 10, 2025 → Jun 24, 2026
✅ Completed
PC
SLA Clock
Per client agreement · Target: Nov 30, 2026
✓ SLA Met (107 biz days early)
Active: 0 biz days
Paused: 153 biz days
🕐 Clock stopped: Canceled (Jun 24, 2026)
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸153d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Jun 24, 2026
153 business days (not counted)
Created: Nov 10, 2025Canceled: Jun 24, 2026
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Nov 10 → Nov 10
Created
▶ Running
0
0
Nov 10 → Jun 24
Ready for Release
⏸ Paused
153
—
Dispatch0.0d
Holding153.9d (excluded)
✓ SLA Met
Dispatch
0.0 days
Holding(excluded from total)
153.9 days
Created: Nov 10, 2025
Due: Nov 30, 2026
Completed: Jun 24, 2026 (159 days early)
📅
153.9 daysTotal Age
⏱️
153.9d in Ready for ReleaseLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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On Track
Canceled • 278 days old
🚨
Primary Delay153.9 days stuck in "Ready for Release"
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
153.9d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
12/24/2025 Rfosbury Sent email to Flores, Rafael <raflores@childrensnational.org> and Flores, Rafael <raflores@childrensnational.org> asking to confirm device location.
⚠️Problem Description
Transducer, X8-2t - IP 108257540 - SN F0F1QP
📞Call Description
PM - Contract - BG Required PM
Timeline
📋
Work Order Created Nov 10, 11:26 AM
Work Order:WO-01313883
Type:Preventive Maintenance
Priority:PC
✅
Status: Ready for Release by Mandy NewmanNov 10, 11:43 AM