Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 Mount Sinai Morningside — 1111 Amsterdam Ave, New York NY, 10025
Nov 10, 2025 → Jul 26, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 10 → Nov 10 | Created | ▶ Running | 0 | 0 |
| Nov 10 → Jul 8 | Ready for Release | ⏸ Paused | 162 | — |
| Jul 8 → Jul 26 | Scheduled | ▶ Running | 12 | 12 |
07/08/2026 DMalloy - Called 212.523.2726 for Sheryl Munford. Spoke wth Sheryl and she agreed to have FSE Philmon onsite on 7/23/2026 at 9:00am. Emailed a confirmation.
06/24/2026 DMalloy - Email sent to customer Sheryl Mumford proposing FSE Vivian Hyde be onsite on Tuesday, June 30, 2026, at 9:00am or Thursday, July 9, 2026, at 9:00am.
sheryl.munford@gehealthcare.com
06/05/2026 DMalloy - Called 212.523.2726 for Sheryl Mumford. spoke with customer, provided the SN for the device. She confirmed the device being hers. She stated that she was check to see if the device could be made available on next week Friday 6/12/2026 at 9am. Following up with an email.
sheryl.mumford@gehealthcare.com
05/22/2026 DMalloy - Correct email address is sheryl.mumford@gehealthcare.com
05/22/2026 DMalloy - Called 212.523.2726 for Sheryl Munford. No answer. Left a VM for a call back. Following up with an email.
sheryl.munford@gehealthcare.com
05/08/2026 YEspino Called 212-523-2726 to speak to Sheryl to verify the device in question. Was unable to speak to her or leave a message.
05/08/2026 YEspino Called 212-523-4000 to verify the device in question. Asked to be transferred over to the biomed dept, Asked for Sheryl and the biomed worker advised that her phone number is 212-523-2726.
04/30/2026 DMalloy -Called 212.523.4000 the main line for this location. Asked for the BioMed dept. Transferred. I was told to send an email with the device information to sheryl.munford@gehealthcare.com
04/30/2026 DMalloy - Called 646.864.4098 for Adria Venturanza. Customer stated that she sent an email regarding her location and she refused to discuss it over the phone. She told me to speak to my manager and she can fill me in. Sending up to Rebecca.
04/29/2026 RArnold - EWO has wrong address. Updated to St Luke's Roosevelt 1111 Amsterdam Ave, New York, NY 10025
04/20/2026 YEspino (First Email Attempt): Emailed Shanita Preston <SPRES3@capefearvalley.com> to verify the Pm in question.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03306263 | Labor | Open | 0.75 | $275.00 | Jul 24, 2:19 PM |
| WL-03306264 | Labor | Open | 2 | $0.00 | Jul 24, 2:19 PM |
| WL-03306452 | Labor | Open | 0.5 | $0.00 | Jul 24, 3:26 PM |
| WL-03310358 | Labor | Open | - | $38.00 | Jul 28, 12:48 PM |