Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Sep 30, 2026
✓ SLA Met (107 biz days early)
🕐 Clock stopped: Canceled (Apr 28, 2026)
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸102d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Apr 10, 2026
102 business days (not counted)
12d
▶ Clock Running
Status: On Hold
Apr 10 → Apr 28, 2026
12 business days (counted)
Running total: 12 of ? biz days used
Created: Nov 10, 2025
Canceled: Apr 28, 2026
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Nov 10 → Nov 10 |
Created |
▶ Running
|
0 |
0 |
| Nov 10 → Apr 10 |
Ready for Release |
⏸ Paused
|
102 |
—
|
| Apr 10 → Apr 28 |
On Hold |
▶ Running
|
12 |
12 |
Holding
115.9d (excluded)
✓ SLA Met
Holding (excluded from total)
115.9 days
Created: Nov 10, 2025
Due: Sep 30, 2026
Completed: Apr 28, 2026 (155 days early)
⏱️
102.9d in Ready for Release
Longest Stage
🔄
3 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
102.9 days stuck in "Ready for Release"
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
04/10/2026 RArnold - Address in EWO is wrong. Updated to match PWO address. This is a Monte Fiore Site. Placing on Hold and putting in Mandy's name
⚠️
Problem Description
EPIQ Elite Diagnostic Ultrasound System - IP 114459528 - SN US724B1982
📞
Call Description
PM - Contract - BG Required PM
Timeline
📋
Work Order:
WO-01313891
Type:
Preventive Maintenance
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
14m
⏸️
From:
Ready for Release
To:
On Hold
Duration in Previous:
150d 23h
🚫
From:
On Hold
To:
Canceled
Duration in Previous:
17d 21h
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Type
Preventive Maintenance