Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Oct 30, 2026
✓ SLA Met (7 biz days early)
🕐 Clock stopped: Canceled (Oct 21, 2026)
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸120d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → May 6, 2026
120 business days (not counted)
115d
▶ Clock Running
Status: Canceled
May 6 → Oct 21, 2026
115 business days (counted)
Running total: 115 of ? biz days used
▶ Clock Running
Status: Entered
Oct 21 → Oct 21, 2026
0 business days (counted)
Running total: 115 of ? biz days used
Created: Nov 10, 2025
Canceled: Oct 21, 2026
Show SLA Clock Detail (4 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Nov 10 → Nov 10 |
Created |
▶ Running
|
0 |
0 |
| Nov 10 → May 6 |
Ready for Release |
⏸ Paused
|
120 |
—
|
| May 6 → Oct 21 |
Canceled |
▶ Running
|
115 |
115 |
| Oct 21 → Oct 21 |
Entered |
▶ Running
|
0 |
115 |
Holding
120.9d (excluded)
✓ SLA Met
Holding (excluded from total)
120.9 days
Created: Nov 10, 2025
Due: Oct 30, 2026
Completed: Oct 21, 2026 (9 days early)
⏱️
120.9d in Ready for Release
Longest Stage
🔄
4 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
120.9 days stuck in "Ready for Release"
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
WO-13642738 has open labor from Philips FSE
⚠️
Problem Description
Transducer, X8-2t - IP 109416254 - SN F0FJ97
📞
Call Description
PM - Contract - BG Required PM
Timeline
📋
Work Order:
WO-01313893
Type:
Preventive Maintenance
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
15m
🚫
From:
Ready for Release
To:
Canceled
Duration in Previous:
177d 4h
🆕
🚫
From:
Entered
To:
Canceled
Duration in Previous:
2m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Type
Preventive Maintenance