Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Nov 30, 2026
70 biz days remaining
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸189d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Aug 16, 2026
189 business days (not counted)
Created: Nov 10, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Nov 10 → Nov 10 |
Created |
▶ Running
|
0 |
0 |
| Nov 10 → Aug 16 |
Ready for Release |
⏸ Paused
|
189 |
—
|
Created: Nov 10, 2025
Due: Nov 30, 2026 (106 days left)
⏱️
0.0d in Entered
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
07/28/2026 HWilliams - Called 304-256-4478 and VM/LM. FU with email wendy.harrah@lpnt.net
07/28/2026 HWilliams - Called 304-663-9133 and VM/LM for Wendy
07/22/2026 HWilliams - Email to Kimberly Coffman never delivered, found POC Wendy and sent her an email proposing 10/7/26 @ 11AM.
wendy.harrah@lpnt.net
07/02/2026 ARoosa - Sent 1st attempt email to Kimberly Coffman
⚠️
Problem Description
EPIQ 7C Ultrasound System - IP 73917974 - SN USN17B0905
📞
Call Description
PM - Contract - BG Required PM
📞
Call
Completed
Jul 28, 2026
07/28/2026 HWilliams - Called 304-256-4478 and VM/LM. FU with email wendy.harrah@lpnt.net and kimberly.coffman@lpnt.net
Timeline
📋
Work Order:
WO-01313933
Type:
Preventive Maintenance
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
17m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Type
Preventive Maintenance