📍 New York Methodist Hospital — 3417 Kings Highway, Brooklyn NY, 11234
Nov 10, 2025 → Present
🟢 On Track
PC
SLA Clock
Per client agreement · Target: Oct 30, 2026
4 biz days remaining
Active: 14 biz days
Paused: 223 biz days
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸223d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Oct 2, 2026
223 business days (not counted)
▶ Clock Running
Status: Scheduled
Oct 2 → Oct 23, 2026
14 business days (counted)
Running total: 14 of ? biz days used
Created: Nov 10, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Nov 10 → Nov 10
Created
▶ Running
0
0
Nov 10 → Oct 2
Ready for Release
⏸ Paused
223
—
Oct 2 → Oct 23
Scheduled
▶ Running
14
14
Dispatch0.0d
Holding223.9d (excluded)
On Track
Dispatch
0.0 days
Holding(excluded from total)
223.9 days
Created: Nov 10, 2025
Due: Oct 30, 2026 (7 days left)
📅
237.9 daysTotal Age
⏱️
223.9d in Ready for ReleaseLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Scheduled • 346 days old
🚨
Primary Delay223.9 days stuck in "Ready for Release"
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
223.9d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
10/02/2026 DMalloy - Called 646.589.1582 for Iryna Gleyzer. She agreed to have FSE Vivian onsite on Friday, October 30, 2026 at 9:00am. Emailed a confirmation.
irg9032@nyp.org
bmhbiomed-mgt@nyp.org
09/04/2026 Rbailey - Sending 1st Attempt email to Iryna Gleyzer to propose Vivian Hyde Oct 13 @9