Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 Louis A Johnson VAMC — 1 Med Center Dr, Clarksburg WV, 26301
Nov 10, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 10 → Nov 10 | Created | ▶ Running | 0 | 0 |
| Nov 10 → Jul 13 | Ready for Release | ⏸ Paused | 165 | — |
| Jul 13 → Aug 15 | Scheduled | ▶ Running | 24 | 24 |
07/13/2026 HWilliams - Received email from Davette confirming 8/17/26 for FSE Scout to complete remediation. Responded and dispatched FSE.
davette.saeler@va.gov
06/30/2026 HWilliams - Called (304) 623-3461 ext: 3717 and spoke with Davette and she confirmed Philips is having EMSAR do the required PMs. Sending an email with proposed dates and times. davette.saeler@va.gov
06/29/2026 HWilliams - Called (304) 623-3461, Donna xfer to ext: 3717, Spoke with Davette about sched PM and she advised she thought that Dave with Philips would be completing the PM. She will reach out to him and call me back by EOD tomorrow.
05/29/2026 HWilliams - Received email today from POC stating they only have F0311J in use from the list and they may have to wait until closer to August to sched.
05/28/2026 HWilliams - Called (304) 623-3461, xfer to ext: 3717, VM/LM
05/26/2026 HWilliams - Called (304) 623-3461, xfer to ext: 3717. Davette is not in today, LM. FU with email.
davette.saeler@va.gov
05/20/2026 HWilliams - Called (304) 623-3461 ext: 3717, spoke with Davette, she had been off for a few days and was unable to locate email, resent email.
davette.saeler@va.gov
05/13/2026 HWilliams - Called 304-623-3461, VM/LM re: upcoming PM due
05/08/2026 HWilliams - First Contact email sent to customer Davette Saeler confirming the device location, serial number, and proposed dates. davette.saeler@va.gov
✅ No bottlenecks detected
No related artifacts