Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 Emory University Hospital Midtown — 550 Peachtree St NE, Atlanta GA, 30308
Nov 10, 2025 → Aug 4, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 10 → Nov 10 | Created | ▶ Running | 0 | 0 |
| Nov 10 → Jun 5 | Ready for Release | ⏸ Paused | 141 | — |
| Jun 5 → Aug 4 | Scheduled | ▶ Running | 40 | 40 |
| Aug 4 → Aug 5 | Tech On Site | ▶ Running | 1 | 41 |
06/16/2026 Rharris: Rcvd call back from Christina and we confirmed the SN on the PM does match the one in her dept, left PM scheudled for 8/4. Changing site name to reflect the division Emory University Hospital Midtown that is her dept at this address.
06/16/2026 Rharris: Called : 404-686-8990 to inquire on Christina's email stating she was not the POC / Location for this device after we confimred via phone. Was asked to leave contact number for her to call me back.
06/09/2026 Rharris: After Scheduling this on the phone with Christina and sending scheduling email, she sent an email stating she was not the POC for this PM. I called 404-686-8990 and was told to call back tomorrow as Christina was out of the office.
06/04/2026 Rharris: Called 404-686-8990 and spoke to POC Christina Byelick who confirmed Device location and FSE onsite 8/4/2026 at 2pm
06/01/2026 Rharris: Called was automated greeting with no option to reach operator or Biomed. Will try the Philips contact Christina Byelick @ 404) 686-3531 next.
05/26/2026 Rharris: called called the Philips POC Christina Byelick @ 404) 686-3531 No answer or option to leave VM following up with email to her and vincent.williams@gawhc.com
05/20/2026 Rharris: called the Philips POC Christina Byelick @ 404) 686-3531 No answer or option to leave VM
05/20/2026 Rharris: called 404-589-2670 and left VM for Vincent Williams followed up with email to vincent.williams@gawhc.com asking to confirm device and proposed dates of 8/3 or 8/4.
05/19/2026 Rharris: Called 404-589-2670 and was Xfered to Vincent Williams, left a VM.
05/18/2026 Rharris: Called 404-589-2670 to ask for Vincent Williams. Office was closed for lunch. Will try again.
05/04/2026 Rharris: Sent 1st attempt email to POC Vincent Williams vincent.williams@gawhc.com offering Bruce on 8/3 or 8/4
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03320963 | Labor | Open | 0.5 | $0.00 | Aug 4, 8:22 PM |
| WL-03320964 | Labor | Open | 1.5 | $275.00 | Aug 4, 8:22 PM |
| WL-03320965 | Labor | Open | 0.5 | $0.00 | Aug 4, 8:22 PM |
| WL-03320966 | Expenses | Open | 1 | $0.00 | Aug 4, 8:22 PM |
| WL-03321009 | Travel | Open | 22 | $0.00 | Aug 4, 8:55 PM |
| WL-03321010 | Travel | Open | 23 | $0.00 | Aug 4, 8:55 PM |
| WL-03321616 | Labor | Open | - | $38.00 | Aug 5, 9:23 AM |