📍 Beaches OBGYN — R G Skinner Pkwy 9010, Jacksonville FL, 32256-4157
Nov 10, 2025 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Oct 30, 2026
52 biz days remaining
Active: 38 biz days
Paused: 151 biz days
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸151d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Jun 22, 2026
151 business days (not counted)
▶ Clock Running
Status: Ready for Scheduling
Jun 22 → Jun 25, 2026
3 business days (counted)
Running total: 3 of ? biz days used
35d
▶ Clock Running
Status: Scheduled
Jun 25 → Aug 15, 2026
35 business days (counted)
Running total: 38 of ? biz days used
Created: Nov 10, 2025Today
Show SLA Clock Detail (4 periods)
Period
Status
Clock
Biz Days
Running Total
Nov 10 → Nov 10
Created
▶ Running
0
0
Nov 10 → Jun 22
Ready for Release
⏸ Paused
151
—
Jun 22 → Jun 25
Ready for Scheduling
▶ Running
3
3
Jun 25 → Aug 15
Scheduled
▶ Running
35
38
Dispatch0.0d
Holding151.9d (excluded)
Coordinators3.4d
On Track
Dispatch
0.0 days
Holding(excluded from total)
151.9 days
Coordinators
3.4 days
Over SLA
Created: Nov 10, 2025
Due: Oct 30, 2026 (76 days left)
📅
189.9 daysTotal Age
⏱️
151.9d in Ready for ReleaseLongest Stage
🔄
3 transitionsStatus Changes
⚠️
2.4d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
Powered by OpenAI
Generating AI analysis...
On Track
Scheduled • 277 days old
🚨
Primary Delay151.9 days stuck in "Ready for Release"
⏱️
Total Delay2.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
151.9d
Ready for Scheduling
3.4d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
06/25/2026 Tholmes - per contact email conf prop. Date of 08/24 @9:30 am. Disp FSE Jared.
06/24/2026 Tholmes -email sent to kerri kerii1022@gmail.com to confirm 8/24 - 8/25 for FSE Jared to be onsite.
06/22/2026 YEspino Recieved an email back form Kerii and she confirmed she will be the poc, and that the location is correct. This site is ready to schedule.
06/22/2026 YEspino Called 904-349-8892 to speak to Kerii to verify the pm in question. Was unable to speak to her so i left a message.
06/15/2026 YEspino Sent a follow up email lto Kerri to verify the previous email sent.
06/15/2026 YEspino Called 904-349-8892 to speak to Kerii Dailey to verify the pm in question. Went straight to vm so i left a message.
06/03/2026 YEspino First Attempt: Emailed Kerii Dailey @ kerii1022@gmail.com to verify the pm in question.
⚠️Problem Description
Affiniti 30 Ultrasound System - IP 100851368 - SN USD22E1040
📞Call Description
PM - Contract - BG Required PM
📧
Reminder Email
Not Started Jun 25, 2026
📧
Confirmation Email
Completed Jun 22, 2026
06/22/2026 YEspino Recieved an email back form Kerii and she confirmed she will be the poc, and that the location is correct. This site is ready to schedule.
📞
Call
Completed Jun 22, 2026
06/22/2026 YEspino Called 904-349-8892 to speak to Kerii to verify the pm in quesiton. Was unable to speak to her so i left a message.
📧
follow up email
Completed Jun 15, 2026
06/15/2026 YEspino Sent a follow up email lto Kerri to verify the previous email sent.
📞
Call
Completed Jun 15, 2026
06/15/2026 YEspino Called 904-349-8892 to speak to Kerii Dailey to verify the pm in question. Went straight to vm so i left a message.
📧
First Attempt Email
Completed Jun 3, 2026
06/03/2026 YEspino First Attempt: Emailed Kerii Dailey @ kerii1022@gmail.com to verify the pm in question.