Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01314282 ↗ ServiceMax

PHILIPS HEALTHCARE • Preventive Maintenance • PC

📍 Sarasota Memorial Hospital — 1700 S Tamiami Trl, Sarasota FL, 34239

Nov 10, 2025 → Jun 10, 2026

✅ Completed
PC
SLA Clock
Per client agreement · Target: Oct 30, 2026
✓ SLA Met (98 biz days early)
Active: 0 biz days
Paused: 144 biz days
🕐 Clock stopped: Canceled (Jun 10, 2026)
▶ Clock Running
Status: Created
Nov 10 → Nov 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸144d
⏸ Clock Paused
Status: Ready for Release
Nov 10 → Jun 10, 2026
144 business days (not counted)
Created: Nov 10, 2025 Canceled: Jun 10, 2026
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Nov 10 → Nov 10 Created ▶ Running 0 0
Nov 10 → Jun 10 Ready for Release ⏸ Paused 144 —
Dispatch 0.0d
Holding 144.9d (excluded)
✓ SLA Met
Dispatch
0.0 days
Holding (excluded from total)
144.9 days
Created: Nov 10, 2025 Due: Oct 30, 2026 Completed: Jun 10, 2026 (142 days early)
📅
144.9 days Total Age
⏱️
144.9d in Ready for Release Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

Powered by OpenAI
Generating AI analysis...
On Track
Canceled • 277 days old
🚨
Primary Delay 144.9 days stuck in "Ready for Release"

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
144.9d

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

06/10/2026 RArnold - Per Stone, "Just found out that the TEE probe below is no longer in NC. Looks like the IB was updated about the same time as the work order was shared." Unsharring PWO and canceling EWO

06/09/2026 YEspino First Attempt: Emailed Anthony Soumas @ anthony-soumas@smh.com to verify the pm in question.

⚠️ Problem Description
Transducer, X8-2t - IP 121381014 - SN F0NHYJ
📞 Call Description
PM - Contract - BG Required PM

Timeline

📋
Work Order Created Nov 10, 11:27 AM
Work Order: WO-01314282
Type: Preventive Maintenance
Priority: PC
✅
Status: Ready for Release by Mandy Newman Nov 10, 11:43 AM
From: Entered
To: Ready for Release
Duration in Previous: 16m
🚨 145.0 business days
🚫
Status: Canceled by Rebecca Arnold Jun 10, 9:51 AM
From: Ready for Release
To: Canceled
Duration in Previous: 211d 21h

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Canceled
Priority
PC
Type
Preventive Maintenance
Branch
ERLA - PROD
Technician
Unassigned
Scheduled
N/A
Created
Nov 10, 11:27 AM
Invoice #
N/A

Details