Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01315074 ↗ ServiceMax

GE Healthcare FMI • Installation • PC

📍 COMMUNITY HOSPITAL WESTFIELD — 19900 EAST ST, WESTFIELD IN, 46074-3829

Nov 13, 2025 → Present

🔴 Behind
PC
SLA Clock
Per client agreement · Target: Jan 31, 2027
112 biz days remaining
Active: 76 biz days
Paused: 111 biz days
▶ Clock Running
Status: Created
Nov 13 → Nov 13, 2025
0 business days (counted)
Running total: 0 of ? biz days used
76d
▶ Clock Running
Status: Ready for Scheduling
Nov 13 → Mar 9, 2026
76 business days (counted)
Running total: 76 of ? biz days used
⏸111d
⏸ Clock Paused
Status: Ready for Release
Mar 9 → Aug 16, 2026
111 business days (not counted)
Created: Nov 13, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Nov 13 → Nov 13 Created ▶ Running 0 0
Nov 13 → Mar 9 Ready for Scheduling ▶ Running 76 76
Mar 9 → Aug 16 Ready for Release ⏸ Paused 111 —
Dispatch 0.0d
Coordinators 77.0d
On Track
Dispatch
0.0 days
Coordinators
77.0 days
Over SLA
Created: Nov 13, 2025 Due: Jan 31, 2027 (168 days left)
📅
188.0 days Total Age
⏱️
77.0d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
⚠️
76.0d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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Behind Schedule - Needs Attention
Ready for Release • 275 days old
🚨
Primary Delay 77.0 days stuck in "Ready for Scheduling"
⏱️
Total Delay 76.0 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
77.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

On hold until 2027. New construction

⚠️ Problem Description
EMSAR FSE to Install primary unit(s) and any accessories included in the shipment notification* for the following serial number(s): TBD Scale serial number(s): TBD *See Shipment Notification with IPs and accessories attached to the EMSAR WO.
📄 Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞 Call Description
10 GOB - GW - 4 BILI - 10 BSPT

Timeline

📋
▶
2 Work Order Created Nov 13, 9:25 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
🚨 77.0 business days
✅
Status: Ready for Release by Mandy Newman Mar 9, 5:57 PM
From: Ready for Scheduling
To: Ready for Release
Duration in Previous: 116d 7h

Bottlenecks

Ready for Scheduling
Duration: 77.0 business days (threshold: 1.0 business days)
Exceeded by 76.0 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Release
Priority
PC
Type
Installation
Branch
N/A
Technician
Unassigned
Scheduled
N/A
Created
Nov 13, 9:25 AM
Invoice #
N/A

Details