📍 UPPER CHESAPEAKE MEDICAL CENTER — 500 UPPER CHESAPEAKE DR, BEL AIR MD, 21014
Nov 13, 2025 → Aug 3, 2026
✅ Completed
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
✗ SLA Missed
Active: 76 biz days
Paused: 102 biz days
🕐 Clock stopped: Canceled (Aug 3, 2026)
▶ Clock Running
Status: Created
Nov 13 → Nov 13, 2025
0 business days (counted)
Running total: 0 of ? biz days used
76d
▶ Clock Running
Status: Ready for Scheduling
Nov 13 → Mar 9, 2026
76 business days (counted)
Running total: 76 of ? biz days used
⏸102d
⏸ Clock Paused
Status: Ready for Release
Mar 9 → Aug 3, 2026
102 business days (not counted)
Created: Nov 13, 2025Canceled: Aug 3, 2026
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Nov 13 → Nov 13
Created
▶ Running
0
0
Nov 13 → Mar 9
Ready for Scheduling
▶ Running
76
76
Mar 9 → Aug 3
Ready for Release
⏸ Paused
102
—
Dispatch0.0d
Holding102.2d (excluded)
Coordinators77.0d
✗ SLA Missed
Dispatch
0.0 days
Holding(excluded from total)
102.2 days
Coordinators
77.0 days
Over SLA
Created: Nov 13, 2025
Due: Jul 31, 2026
Completed: Aug 3, 2026 (2 days late)
📅
179.0 daysTotal Age
⏱️
102.2d in Ready for ReleaseLongest Stage
🔄
3 transitionsStatus Changes
⚠️
76.0d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Canceled • 275 days old
🚨
Primary Delay102.2 days stuck in "Ready for Release"
⏱️
Total Delay76.0 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
77.0d / 1.0d SLA
Ready for Release
102.2d
💬 Activities, Notes & Communications
⚠️Problem Description
EMSAR FSE to Install primary unit(s) and any accessories included in the shipment notification* for the following serial number(s): TBD
Scale serial number(s): TBD
*See Shipment Notification with IPs and accessories attached to the EMSAR WO.
📞Call Description
(Accessory Only) MIC Microenvironments Accessory Bundle
Timeline
📋
▶
2
Work Order Created Nov 13, 11:09 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨77.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 9, 6:06 PM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:116d 5h
🚨102.7 business days
🚫
Status: Canceled by Mandy NewmanAug 3, 6:46 PM
From:Ready for Release
To:Canceled
Duration in Previous:147d 0h
Bottlenecks
Ready for Scheduling
Duration: 77.0 business days (threshold: 1.0 business days)