Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01315754 ↗ ServiceMax

GCX Medical • Upgrade • PC

📍 AdventHealth - Port Charlotte — 2500 Harbor Blvd, Port Charlotte FL, 33952

Nov 17, 2025 → Present

🟡 At Risk
PC
SLA Clock
Per client agreement · Target: Dec 31, 2026
92 biz days remaining
Active: 184 biz days
▶ Clock Running
Status: Created
Nov 18 → Nov 18, 2025
0 business days (counted)
Running total: 0 of ? biz days used
184d
▶ Clock Running
Status: Ready for Scheduling
Nov 18 → Aug 16, 2026
184 business days (counted)
Running total: 184 of ? biz days used
Created: Nov 18, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Nov 18 → Nov 18 Created ▶ Running 0 0
Nov 18 → Aug 16 Ready for Scheduling ▶ Running 184 184
Dispatch 1.0d
On Track
Dispatch
1.0 days
Over SLA
Created: Nov 18, 2025 Due: Dec 31, 2026 (137 days left)
📅
185.0 days Total Age
⏱️
1.0d in Entered Longest Stage
🔄
1 transitions Status Changes
⚠️
0.5d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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On Track
Ready for Scheduling • 271 days old
⏱️
Total Delay 0.5 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
1.0d / 0.5d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
GCX Advent 5G Nosecone Upgrade
📄 Description
Jaco EVO Series Medical Carts
📞 Call Description
GCX Advent 5G Nosecone Upgrade

Timeline

📋
Work Order Created Nov 17, 9:14 PM
Work Order: WO-01315754
Type: Upgrade
Priority: PC
📅
Status: Ready for Scheduling by Cristina Everetts Nov 18, 2:18 PM
From: Entered
To: Ready for Scheduling
Duration in Previous: 17h 4m

Bottlenecks

Entered
Duration: 1.0 business days (threshold: 4.0 business hours)
Exceeded by 4.0 business hours

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PC
Type
Upgrade
Branch
N/A
Technician
Unassigned
Scheduled
N/A
Created
Nov 17, 9:14 PM
Invoice #
N/A

Details