Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of November 2025 · Target: Nov 28, 2025
⚠ 178 biz days overdue
▶ Clock Running
Status: Created
Nov 21 → Nov 21, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Nov 21 → Nov 21, 2025
0 business days (counted)
Running total: 0 of ? biz days used
181d
▶ Clock Running
Status: Ready for Scheduling
Nov 21 → Aug 16, 2026
181 business days (counted)
Running total: 181 of ? biz days used
Created: Nov 21, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Nov 21 → Nov 21 |
Created |
▶ Running
|
0 |
0 |
| Nov 21 → Nov 21 |
Scheduled |
▶ Running
|
0 |
0 |
| Nov 21 → Aug 16 |
Ready for Scheduling |
▶ Running
|
181 |
181 |
Created: Nov 21, 2025
Due: Dec 31, 2025 (228 days overdue)
⏱️
0.0d in Ready for Scheduling
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
11/20/2025 2016 CM ack msg; LM w/ES; 2101 ES avail; LM w/Valerie re cnfm; 2136 ES decline; 1515 LM w/Valerie re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
0m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Dec 8, 10:00 AM