Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01317413 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS DOWNTOWN — One St Francis Dr, Greenville SC, 29601

Nov 26, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of November 2025 · Target: Nov 28, 2025
⚠ 178 biz days overdue
Active: 178 biz days
▶ Clock Running
Status: Created
Nov 26 → Nov 26, 2025
0 business days (counted)
Running total: 0 of ? biz days used
178d
▶ Clock Running
Status: Assigned
Nov 26 → Aug 16, 2026
178 business days (counted)
Running total: 178 of ? biz days used
Created: Nov 26, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Nov 26 → Nov 26 Created ▶ Running 0 0
Nov 26 → Aug 16 Assigned ▶ Running 178 178
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Nov 26, 2025 Due: Dec 3, 2025 (256 days overdue)
📅
178.6 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Assigned • 262 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Preventive Maintenance
📄 Description
Stryker FL27 InTouch (series) Critical Care Bed (2130, 2131, 2040, 2141, 2151, 2152, 2153, 2154, 2155, 2156)

Timeline

📋
▶
3 Work Order Created Nov 26, 2:20 PM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Jennifer Johnson
Technician: Joe Evans
👷
Status: Assigned by Jennifer Johnson
From: Entered
To: Assigned
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Joe Evans
Scheduled
N/A
Created
Nov 26, 2:20 PM
Invoice #
N/A

Details