Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01317434 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS EASTSIDE — 125 Commonwealth Dr, Greenville SC, 29615

Nov 26, 2025 → Present

🟢 On Track

PSM

SLA Clock

Last business day of November 2025 · Target: Nov 28, 2025

⚠ 178 biz days overdue

Active: 178 biz days

▶ Clock Running

Status: Created

Nov 26 → Nov 26, 2025

0 business days (counted)

Running total: 0 of ? biz days used

178d

▶ Clock Running

Status: Assigned

Nov 26 → Aug 16, 2026

178 business days (counted)

Running total: 178 of ? biz days used

Created: Nov 26, 2025 Today

Show SLA Clock Detail (2 periods)

Period	Status	Clock	Biz Days	Running Total
Nov 26 → Nov 26	Created	▶ Running	0	0
Nov 26 → Aug 16	Assigned	▶ Running	178	178

Dispatch 0.0d

⚠ Overdue

Dispatch
0.0 days

Created: Nov 26, 2025 Due: Dec 31, 2025 (228 days overdue)

📅

178.5 days Total Age

⏱️

0.0d in Entered Longest Stage

🔄

1 transitions Status Changes

✅

On time Total Delay

📦

0 orders, 0 quotes Parts & Quotes

📝

4 lines Work Details

🚩

3 visits On-Site Trips

📋

Coordinator Scheduling

🚩

3 On-Site Visits

3 on-site visits — why were multiple trips needed?

Visit 1 Feb 10, 2026

Visit 2 Mar 12, 2026

Visit 3 Jun 19, 2026

AI Analysis

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Generating AI analysis...

On Track

Assigned • 262 days old

✅

No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)

Actual (over SLA)

SLA Target

Entered

0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔧 Work Performed

                        Searched 2/10/26 KC, CNL
Search 3/12/26 KC, CNL
Search 6/19/2026 CNL                    

🔍 Technician Findings

                        PM service due                    

⚠️ Problem Description

                        Preventive Maintenance                    

📄 Description

                        Bed, Electric                    

Timeline

📋

▶

2 Work Order Created Nov 26, 2:37 PM

Work Order Created → Status: Assigned

👷

Status: Assigned by Jennifer Johnson

From: Entered

To: Assigned

Duration in Previous: 0m

🚨 50.0 business days

⏱️

Labor Added Feb 10, 4:53 PM

Type: Labor

Status: Open

Qty: 1.25

🚨 21.9 business days

⏱️

Labor Added Mar 12, 4:17 PM

Type: Labor

Status: Open

Qty: 1

🚨 70.0 business days

⏱️

2x Labor Added Jun 19, 7:46 PM

Type: Labor

Status: Open

Qty: 1

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status

Assigned

Priority

PSM

Type

Preventive Maintenance

Branch

N/A

Technician

Joe Evans

Scheduled

N/A

Created

Nov 26, 2:37 PM

Invoice #

N/A

Work Details (4)

Name	Type	Status	Qty	Amount	Date
WL-03099669	Labor	Open	1.25	$0.00	Feb 10, 4:53 PM
WL-03141793	Labor	Open	1	$0.00	Mar 12, 4:17 PM
WL-03267631	Labor	Open	1	$0.00	Jun 19, 7:46 PM
WL-03267632	Labor	Open	1	$0.00	Jun 19, 7:46 PM