📍 Pacific Northwest National Laborato — 790 6th St, Richland WA, 99354-1873
Dec 4, 2025 → Present
🟢 On Track
PSM
SLA Clock
Last business day of December 2025 · Target: Dec 31, 2025
⚠ 156 biz days overdue
Active: 174 biz days
▶ Clock Running
Status: Created
Dec 4 → Dec 4, 2025
0 business days (counted)
Running total: 0 of ? biz days used
174d
▶ Clock Running
Status: Assigned
Dec 4 → Aug 16, 2026
174 business days (counted)
Running total: 174 of ? biz days used
Created: Dec 4, 2025Today
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Dec 4 → Dec 4
Created
▶ Running
0
0
Dec 4 → Aug 16
Assigned
▶ Running
174
174
Dispatch0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Dec 4, 2025
Due: Jan 4, 2026 (224 days overdue)
📅
174.4 daysTotal Age
⏱️
0.0d in EnteredLongest Stage
🔄
1 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Assigned • 254 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
💬 Activities, Notes & Communications
⚠️Problem Description
Note
13.11.2025 18:09:03 JUFOSTER
Replacement of Bearings and consumables, Channelling and Balancing. Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98004017 (Lexington).
____________________
Note
13.11.2025 17:58:40 WF-BATCH
Agent: JUFOSTER Timestamp: 2025-11-13 17:58:29
IT21436194 84fs fast track
📄Description
TWISTORR 84FS CFF 2.75in
📞Call Description
VPD Bench Repair Trade
Timeline
📋
▶
3
Work Order Created Dec 4, 3:28 PM
Work Order Created → Technician Assigned → Status: Assigned