Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
0 biz days remaining
51d
▶ Clock Running
Status: Created
Dec 5 → Feb 20, 2026
51 business days (counted)
Running total: 51 of ? biz days used
94d
▶ Clock Running
Status: Assigned
Feb 20 → Jul 7, 2026
94 business days (counted)
Running total: 145 of ? biz days used
⏸28d
⏸ Clock Paused
Status: Ready for Release
Jul 7 → Aug 14, 2026
28 business days (not counted)
Created: Dec 5, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Dec 5 → Feb 20 |
Created |
▶ Running
|
51 |
51 |
| Feb 20 → Jul 7 |
Assigned |
▶ Running
|
94 |
145 |
| Jul 7 → Aug 14 |
Ready for Release |
⏸ Paused
|
28 |
—
|
Dispatch
52.0 days
Over SLA
Coordinators
94.7 days
Over SLA
Created: Dec 5, 2025
Due: Jul 31, 2026 (14 days overdue)
⏱️
94.7d in Assigned
Longest Stage
🔄
2 transitions
Status Changes
⚠️
145.7d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
94.7 days stuck in "Assigned"
⏱️
Total Delay
145.7 business days over SLA thresholds
SLA vs Actual Time by Status
Assigned
94.7d
/ 0.5d SLA
💬 Activities, Notes & Communications
⚠️
Problem Description
GCX Advent 5G Nosecone Upgrade
📄
Description
Jaco EVO Series Medical Carts
📞
Call Description
GCX Advent 5G Nosecone Upgrade
Timeline
📋
Work Order:
WO-01319473
Type:
Upgrade
Priority:
PC
👷
👷
From:
Entered
To:
Assigned
Duration in Previous:
77d 12h
✅
From:
Assigned
To:
Ready for Release
Duration in Previous:
136d 21h
Bottlenecks
Entered
Duration: 52.0 business days (threshold: 4.0 business hours)
Exceeded by 51.5 business days
Assigned
Duration: 94.7 business days (threshold: 4.0 business hours)
Exceeded by 94.2 business days