Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
0 biz days remaining
53d
▶ Clock Running
Status: Created
Dec 5 → Feb 24, 2026
53 business days (counted)
Running total: 53 of ? biz days used
92d
▶ Clock Running
Status: Assigned
Feb 24 → Jul 7, 2026
92 business days (counted)
Running total: 145 of ? biz days used
⏸28d
⏸ Clock Paused
Status: Ready for Release
Jul 7 → Aug 14, 2026
28 business days (not counted)
Created: Dec 5, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Dec 5 → Feb 24 |
Created |
▶ Running
|
53 |
53 |
| Feb 24 → Jul 7 |
Assigned |
▶ Running
|
92 |
145 |
| Jul 7 → Aug 14 |
Ready for Release |
⏸ Paused
|
28 |
—
|
Dispatch
54.0 days
Over SLA
Coordinators
92.5 days
Over SLA
Created: Dec 5, 2025
Due: Jul 31, 2026 (14 days overdue)
⏱️
92.5d in Assigned
Longest Stage
🔄
2 transitions
Status Changes
⚠️
145.5d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
92.5 days stuck in "Assigned"
⏱️
Total Delay
145.5 business days over SLA thresholds
SLA vs Actual Time by Status
Assigned
92.5d
/ 0.5d SLA
💬 Activities, Notes & Communications
⚠️
Problem Description
GCX Advent 5G Nosecone Upgrade
📄
Description
Jaco EVO Series Medical Carts
📞
Call Description
GCX Advent 5G Nosecone Upgrade
Timeline
📋
Work Order:
WO-01319515
Type:
Upgrade
Priority:
PC
👷
👷
From:
Entered
To:
Assigned
Duration in Previous:
81d 14h
✅
From:
Assigned
To:
Ready for Release
Duration in Previous:
132d 19h
Bottlenecks
Entered
Duration: 54.0 business days (threshold: 4.0 business hours)
Exceeded by 53.5 business days
Assigned
Duration: 92.5 business days (threshold: 4.0 business hours)
Exceeded by 92.0 business days