Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
0 biz days remaining
71d
▶ Clock Running
Status: Created
Dec 5 → Mar 20, 2026
71 business days (counted)
Running total: 71 of ? biz days used
⏸102d
⏸ Clock Paused
Status: Ready for Release
Mar 20 → Aug 14, 2026
102 business days (not counted)
Created: Dec 5, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Dec 5 → Mar 20 |
Created |
▶ Running
|
71 |
71 |
| Mar 20 → Aug 14 |
Ready for Release |
⏸ Paused
|
102 |
—
|
Dispatch
72.0 days
Over SLA
Created: Dec 5, 2025
Due: Jul 31, 2026 (14 days overdue)
⏱️
72.0d in Entered
Longest Stage
🔄
1 transitions
Status Changes
⚠️
71.5d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
Powered by OpenAI
Generating AI analysis...
🚨
Primary Delay
72.0 days stuck in "Entered"
⏱️
Total Delay
71.5 business days over SLA thresholds
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
⚠️
Problem Description
GCX Advent 5G Nosecone Upgrade
📄
Description
Jaco EVO Series Medical Carts
📞
Call Description
GCX Advent 5G Nosecone Upgrade
Timeline
📋
Work Order:
WO-01319570
Type:
Upgrade
Priority:
PC
✅
From:
Entered
To:
Ready for Release
Duration in Previous:
105d 6h
Bottlenecks
Entered
Duration: 72.0 business days (threshold: 4.0 business hours)
Exceeded by 71.5 business days