Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 South Shore University Hospital — 301 E Main St, Bay Shore NY, 11706
Dec 11, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 11 → Dec 11 | Created | ▶ Running | 0 | 0 |
| Dec 11 → Oct 7 | Ready for Release | ⏸ Paused | 206 | — |
| Oct 7 → Oct 7 | Assigned | ▶ Running | 0 | 0 |
| Oct 7 → Oct 23 | Scheduled | ▶ Running | 11 | 11 |
10/08/2026 DMalloy - Moved to Thursday, October 29, 2026 at 9am
10/07/2026 DMalloy - Called 516.491.3786 for Cory Langhan. Provided the SN and she advised she needed to find the location of the device. But if in the OR any date will work. Emailed her the device information and proposed FSE Vivian Hyde be onsite on Tuesday October 27, 2026, at 9:00am.
clanghan@northwell.edu
10/06/2026 DMalloy - Follow Up email sent to the customer offering updated proposed dates.
rstewart4@northwell.edu
pchohan@northwell.edu
skearney@northwell.edu
07/08/2026 YEspino Called 347-379-0925 to speak to Sean over the pm in question. Was unable to speak to him or leave a message, Will be sending a follow up email.
07/02/2026 YEspino Called 347-379-0925 to speak to Sean Kearney to verify the pm in question. Was able to speak to Sean and he asked if i could call him back later because he was currently in the middle of something.
06/22/2026 YEspino Sent a follow up email to see who the POC will be and also to see what would be the desired date for us to be onsite.
06/15/2026 DMalloy -Email received from customer Cory Langhan advising that this device may be located in OR 10. Replied proposing FSE Andre to be on site on 9/14 or 9/25.
CLanghan@northwell.edu/ RStewart4@northwell.edu
06/08/2026 YEspino First Attempt: Emailed Stewart, Rachel B <RStewart4@northwell.edu> to verify the pm in question.
✅ No bottlenecks detected
No related artifacts