Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01325049 ↗ ServiceMax

PHILIPS HEALTHCARE • Preventive Maintenance • PC

📍 Inspira Medical Center — 700 Mullica Hill Rd, Mullica Hill NJ, 08062

Dec 11, 2025 → Present

🟢 On Track
PC
SLA Clock
Per client agreement · Target: Nov 30, 2026
70 biz days remaining
Active: 0 biz days
Paused: 169 biz days
▶ Clock Running
Status: Created
Dec 11 → Dec 11, 2025
0 business days (counted)
Running total: 0 of ? biz days used
⏸169d
⏸ Clock Paused
Status: Ready for Release
Dec 11 → Aug 16, 2026
169 business days (not counted)
Created: Dec 11, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Dec 11 → Dec 11 Created ▶ Running 0 0
Dec 11 → Aug 16 Ready for Release ⏸ Paused 169 —
Dispatch 0.1d
On Track
Dispatch
0.1 days
Created: Dec 11, 2025 Due: Nov 30, 2026 (106 days left)
📅
169.7 days Total Age
⏱️
0.1d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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Generating AI analysis...
On Track
Ready for Release • 247 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.1d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

08/10/2026 Rbailey - Called 856.508.1000 to speak with Cath Lab as We rcvd email from Billie Jean that these are not her Devices. NA Got VM for Cardiac Cath and Interventional Radiology. Left VM for FU


08/07/2026 ARuby - Called Billie Jean Bourdon Ultrasound Supervisor at mullica hill. (856) 508-1163 VM/LM Sent email to bourdonbj@ihn.org 


07/30/2026 Rbailey - Called 215.518.2927 NA No Name. Left VM for Lauren. Advised that I was resending email

07/30/2026 Rbailey - Called 856.508.1227. NA Got the VM for Cardiac Cath and Interventional Radiology. NA Left VM for FU


07/28/2026 Rbailey - Called 215.518.2927 NA No Name. Left VM for Lauren. Advised that I was resending email


07/21/2026 ARuby - Sent email to Lauren Wiberg wibergl@ihn.org to propose new date


07/13/2026 Rbailey - Called 856.508.1227 Spoke with Matt. He said that if we could hold he would get her. He came back to the line and said that She was on her way back if we could hold. After 15 mins disconnected. Resending email for Visibility


07/13/2026 Rbailey - Called 609.230.1245 Spoke with Audrey. She is no longer with company, but said to try 856.508.1227 for the Cath Lab and ask for Lauren


07/13/2026 Rbailey - Called 215.518.2927 NA No Name just Number. Left VM for FU


06/30/2026 Rbailey - Sent 1st Attempt Email to Lauren Wiberg wibergl@ihn.org to propose Jason Yenser Oct 7 @ 8am

⚠️ Problem Description
IntraSight - IP 80794334 - SN 1130
📄 Description
Philips - Image Guided Therapy Device (IGT-D)
📞 Call Description
PM - Contract - BG Required PM

Timeline

📋
Work Order Created Dec 11, 1:16 PM
Work Order: WO-01325049
Type: Preventive Maintenance
Priority: PC
✅
Status: Ready for Release by Mandy Newman Dec 11, 2:27 PM
From: Entered
To: Ready for Release
Duration in Previous: 1h 10m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Release
Priority
PC
Type
Preventive Maintenance
Branch
ERLA - PROD
Technician
Unassigned
Scheduled
N/A
Created
Dec 11, 1:16 PM
Invoice #
N/A

Details