Detailed work order timeline, KPIs, and analysis
GE Healthcare FMI • FCO • PC
📍 BAYLOR SCOTT & WHITE LAKE POINTE — 6800 SCENIC DR, ROWLETT TX, 75088
Dec 12, 2025 → Mar 11, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 12 → Dec 15 | Created | ▶ Running | 1 | 1 |
| Dec 15 → Mar 5 | Ready for Release | ⏸ Paused | 54 | — |
| Mar 5 → Mar 10 | Assigned | ▶ Running | 3 | 4 |
| Mar 10 → Mar 11 | Scheduled | ▶ Running | 1 | 5 |
| Mar 11 → Mar 11 | Tech On Site | ▶ Running | 0 | 5 |
CONFIRMED
03/10/2026 LHill-rec'd email from Donald-The units are in ICU and Surgery. If he can find his way there he is good to go. Otherwise just give either Othaniel or myself a call.
972-520-8556 or 8555
03/10/2026 LHill-sent email to Donald-THANK YOU for your response. I have this scheduled for tomorrow, March 11th. Tech should arrive around10:15 AM. Does he need to ask for you when he arrives or where does he need to go too?
See logged email on WO-01325304.
03/10/2026 LHill-rec'd email from Donald-Yes, there are batteries in both units.
03/10/2026 LHill-sent email to Donald-Do you know if batteries are in the devices?
03/10/2026 LHill-rec'd email from Donald-Yes, that's me. I have been away at training for a week. Your tech can come anytime. I apologize if we caused a delay in his schedule. It should have been known by our techs that the equipment is always available and that I was away at training.
03/10/2026 LHill-sent email to Donald Frazier-Please see the email thread below. Are you the correct person I need to contact about scheduling a technician to come onsite?
See logged email on WO-01325304.
03/09/2026 LHill-rec'd email from Dennis Vowels-That site is maintained by Donald Frazier. I sent your 1st email to him to be aware of the FMI. Please contact Donald.
03/09/2026 LHill-sent email to Dennis Vowels to confirm date.
See logged email on WO-01325304.
03/05/2026 LHill-sent email to Dennis Vowels-We can have our FSE onsite on 03/10/2026, with an arrival time between 8AM-10AM. Please confirm that this works for your facility.
See logged email on WO-01325304.
03/05/2026 LHill-rec'd email from Amanda-I believe the contact is still Dennis Vowels
Dennis.Vowels@BSWHealth.org
03/04/2026 LHill-sent email to Amanda McCrory-A few weeks ago, I had reached out regarding the location on Allied Drive in Plano. I wanted to follow up to see if you might also know the point of contact for the facility at 6800 Scenic Drive in Rowlett, TX Regarding the Venue Fit Ultrasound devices.
I’ve been having some difficulty getting in touch with anyone at that location, and any assistance or direction you could provide would be greatly appreciated.
Thank you in advance for your help.
See logged email on Wo-01325304.
02/26/2026 LHill-Called 512-259-6000 Transferring to Green Security because they don't have Bio Med Dept. 866-750-3373 for Green Security. Was on hold a very long time and never got a live person.
See logged call on WO-01325304.
02/23/2026 LHill-Called 512-259-6000 Got transferred several different times and never was able to leave a message. See logged call on WO-01325304.
02/20/2026 MHamersley - called 512-259-6000, xfer to Temple Scott&White, xfer to Materials Mgmt, press 1, spoke to Missy, she provided: email: scsrecalls@bswhealth.org (this recall email address covers all of the Baylor Scott & White facilities in TX)
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03139071 | Labor | Open | 0.5 | $100.00 | Mar 11, 11:48 AM |
| WL-03139072 | Labor | Open | 1.5 | $100.00 | Mar 11, 11:48 AM |
| WL-03139073 | Travel | Open | 7 | $0.00 | Mar 11, 11:48 AM |
| WL-03147668 | Labor | Open | 0.016666666666667 | $38.00 | Mar 17, 3:20 PM |