Detailed work order timeline, KPIs, and analysis
GE Healthcare FMI • FCO • PC
📍 CHEROKEE NATION OUTPATIENT HEALTH CENTER — 19600 E ROSS ST, TAHLEQUAH OK, 74464
Dec 12, 2025 → Mar 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 12 → Dec 15 | Created | ▶ Running | 1 | 1 |
| Dec 15 → Feb 20 | Ready for Release | ⏸ Paused | 45 | — |
| Feb 20 → Feb 26 | Ready for Scheduling | ▶ Running | 4 | 5 |
| Feb 26 → Mar 3 | Assigned | ▶ Running | 3 | 8 |
| Mar 3 → Mar 4 | Scheduled | ▶ Running | 1 | 9 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 9 |
| Mar 4 → Mar 12 | Scheduled | ▶ Running | 6 | 15 |
| Mar 12 → Mar 12 | Tech On Site | ▶ Running | 0 | 15 |
CONFIRMED
03/04/2026 LHill-rec'd email from Bobby-We can generally accommodate most any time. If they arrive just when it is being used. There may just be short delay.
See logged email.
03/04/2026 LHill-sent email to Bobby-I sincerely apologize for the inconvenience caused by our technician being unable to make it on site yesterday. We understand the disruption this may have caused and appreciate your patience.
To move forward, we can have our FSE onsite on 03/12/2026, with an arrival window between 10:00 AM – 12:00 PM.
03/04/2026 LHill-sent TEAMS message to Craig Dempsey- I just talked to Darrell on this one. I had a placeholder for this one yesterday morning when Darrell looked at his calendar. about9 yesterday morning I got a hold of the site and confirmed with site that tech could come that afternoon. I meant to call Darrell when I hung up with the contact to let him know to go but apparently I failed to do that. Sorry. I had sent him a message on TEAMS while I was on the phone with customer. I will get this one rescheduled. Just wanted to let you know this was not Darrell's fault.
03/04/2026 LHill-rec'd email from Bobby-Please update? Did not see a technician.
See logged email
03/03/2026 LHill-rec'd call from Bobby. She advised that Robert said it was okay for tech to come onsite today.
03/03/2026 LHill-Called 539-234-1450. He was in a meeting. Bobby took my information and said she would give it to Robert and have him to call me or email me back.
03/02/2026 LHill-sent email to Robert-To move forward, we can have our FSE onsite on 03/03/2026, with an arrival time between 12PM-2PM. Please confirm that this works for your facility.
02/26/2026 LHill-sent email to Robert-To move forward, we can have our FSE onsite on 03/03/2026, with an arrival time between 12PM-2PM. Please confirm that this works for your facility.
See logged email.
01/29/2026 LHill-Called (539) 234-1000 for Robert Smith/Bio Med Dept. I advised I would be reaching back out in a few days with a scheduled date.
Contact Name: Robert Smith/Bio Med Dept. 539-234-1450
Address verified: Yes
POC email address: robertl-smith@cherokee.org
Devices match: Yes
Have batteries been received? He has already put the batteries in.
1. Are there any special instructions we should relay to the Technician upon their arrival? Call Bio Med at 539-234-1450
2. Are there any Credentialing Requirements for our Technician’s onsite visit? No
3. Are there any COVID requirements or policies we need to be aware of before the Technician’s onsite visit? No
01/28/2026 LHill-called (539) 234-1000. spoke with Adiree/Bio Med. Advised that I need to speak with Robert Smith/Bio Med Dept. He is not in today and can't transfer me to his voicemail.
01/27/2026 LHill-LM at (539) 234-1000 Clinical Engineering Department to schedule tech visit.
01/26/2026 LHill-Called (539) 234-1000 for Clinical Engineering Dept. LM. Was told by receptionist that the clinic is closed today and I would have to call back tomorrow.
01/20/2026 LHill-Called (539) 234-1000 for Clinical Engineering Dept. LM trying to schedule tech visit.
01/20/2026 LHill-No contact info on WO, location. or previous WO. Found ((539) 234-1000) online.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03141501 | Labor | Open | 3.25 | $250.00 | Mar 12, 1:29 PM |
| WL-03141502 | Labor | Open | 0.5 | $0.00 | Mar 12, 1:29 PM |
| WL-03142180 | Labor | Open | 2 | $100.00 | Mar 12, 6:55 PM |
| WL-03142181 | Labor | Open | 3.25 | $250.00 | Mar 12, 6:55 PM |
| WL-03142182 | Travel | Open | 154 | $0.00 | Mar 12, 6:55 PM |
| WL-03142183 | Travel | Open | 154 | $0.00 | Mar 12, 6:55 PM |
| WL-03147494 | Labor | Open | 0.016666666666667 | $38.00 | Mar 17, 2:31 PM |