Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01328159 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Rush University Medical Center — 711 S Paulina Avenue 60612, Chicago IL, 60612

Dec 26, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of December 2025 · Target: Dec 31, 2025
⚠ 156 biz days overdue
Active: 159 biz days
▶ Clock Running
Status: Created
Dec 26 → Dec 26, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Dec 26 → Dec 26, 2025
0 business days (counted)
Running total: 0 of ? biz days used
159d
▶ Clock Running
Status: Ready for Scheduling
Dec 26 → Aug 16, 2026
159 business days (counted)
Running total: 159 of ? biz days used
Created: Dec 26, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Dec 26 → Dec 26 Created ▶ Running 0 0
Dec 26 → Dec 26 Scheduled ▶ Running 0 0
Dec 26 → Aug 16 Ready for Scheduling ▶ Running 159 159
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Dec 26, 2025 Due: Dec 31, 2026 (137 days left)
📅
159.2 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 232 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

12/26/2025 1708 NEW SHIFTS; 1725 LM w/EJ, AL, SS; 12/29/2025 1324 LM w/Lisa re NAR

Timeline

📋
▶
2 Work Order Created Dec 26, 5:14 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jan 12, 12:00 PM
Created
Dec 26, 5:14 PM
Invoice #
N/A

Details