Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01329308 ↗ ServiceMax

AGILENT TECHNOLOGIES (VPD) • Repair • PSM

📍 Northrop Grumman — 21240 Burbank Blvd, Woodland CA, 91367-6675

Jan 5, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 154 biz days
▶ Clock Running
Status: Created
Jan 5 → Jan 5, 2026
0 business days (counted)
Running total: 0 of ? biz days used
154d
▶ Clock Running
Status: Assigned
Jan 5 → Aug 14, 2026
154 business days (counted)
Running total: 154 of ? biz days used
Created: Jan 5, 2026 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jan 5 → Jan 5 Created ▶ Running 0 0
Jan 5 → Aug 14 Assigned ▶ Running 154 154
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Jan 5, 2026 Due: Feb 5, 2025 (555 days overdue)
📅
155.0 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Assigned • 221 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

📄 Description
XGS-600, 3 HOT FIL, 1 CONV

Timeline

📋
▶
3 Work Order Created Jan 5, 10:49 AM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Kim Pearson
Technician: Charles Sellon
👷
Status: Assigned by Kim Pearson
From: Entered
To: Assigned
Duration in Previous: 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Repair
Branch
ERLA - PROD
Technician
Charles Sellon
Scheduled
N/A
Created
Jan 5, 10:49 AM
Invoice #
N/A

Details