Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
▶ Clock Running
Status: Created
Jan 5 → Jan 10, 2026
4 business days (counted)
Running total: 4 of ? biz days used
150d
▶ Clock Running
Status: Ready for Scheduling
Jan 10 → Aug 14, 2026
150 business days (counted)
Running total: 154 of ? biz days used
Created: Jan 5, 2026
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 5 → Jan 10 |
Created |
▶ Running
|
4 |
4 |
| Jan 10 → Aug 14 |
Ready for Scheduling |
▶ Running
|
150 |
154 |
Coordinators
4.2 days
Over SLA
Created: Jan 5, 2026
Due: Dec 31, 2026 (139 days left)
⏱️
4.2d in Scheduled
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
Powered by OpenAI
Generating AI analysis...
🚨
Primary Delay
4.2 days stuck in "Scheduled"
⏱️
Total Delay
2.2 business days over SLA thresholds
SLA vs Actual Time by Status
Scheduled
4.2d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
1/5/2025 1253 req. for SR ; 1715 LM w/Virginia re SR unavail
Timeline
📋
Work Order:
WO-01329473
Type:
CSOL Services
Priority:
PSM
👷
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
4d 2h
Bottlenecks
Scheduled
Duration: 4.2 business days (threshold: 2.0 business days)
Exceeded by 2.2 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Feb 17, 12:00 PM