Last business day of January 2026 · Target: Jan 30, 2026
0 biz days remaining
Active: 3 biz days
Paused: 150 biz days
▶ Clock Running
Status: Created
Jan 6 → Jan 7, 2026
1 business day (counted)
Running total: 1 of ? biz days used
⏸127d
⏸ Clock Paused
Status: Ready for Release
Jan 7 → Jul 10, 2026
127 business days (not counted)
▶ Clock Running
Status: Scheduled
Jul 10 → Jul 14, 2026
2 business days (counted)
Running total: 3 of ? biz days used
▶ Clock Running
Status: Entered
Jul 14 → Jul 14, 2026
0 business days (counted)
Running total: 3 of ? biz days used
⏸23d
⏸ Clock Paused
Status: Ready for Release
Jul 14 → Aug 16, 2026
23 business days (not counted)
Created: Jan 6, 2026Today
Show SLA Clock Detail (5 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 6 → Jan 7
Created
▶ Running
1
1
Jan 7 → Jul 10
Ready for Release
⏸ Paused
127
—
Jul 10 → Jul 14
Scheduled
▶ Running
2
3
Jul 14 → Jul 14
Entered
▶ Running
0
3
Jul 14 → Aug 16
Ready for Release
⏸ Paused
23
—
Holding129.6d (excluded)
Coordinators2.4d
On Track
Holding(excluded from total)
129.6 days
Coordinators
2.4 days
Over SLA
Created: Jan 6, 2026
Due: Dec 31, 2026 (137 days left)
📅
153.6 daysTotal Age
⏱️
128.0d in Ready for ReleaseLongest Stage
🔄
3 transitionsStatus Changes
⚠️
0.4d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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On Track
Ready for Release • 222 days old
🚨
Primary Delay128.0 days stuck in "Ready for Release"
⏱️
Total Delay0.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
On Hold
1.6d
Ready for Release
128.0d
Scheduled
2.4d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
Bbaggett: 7/14/26- Clearing tech name and placing into RFR. Due to tech covering repairs.
⚠️Problem Description
Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
Timeline
📋
Work Order Created Jan 6, 2:13 PM
Work Order:WO-01329610
Type:Preventive Maintenance
Priority:PSM
✅
Status: Ready for Release by Stephanie RamenJan 7, 10:03 AM